20 Most Recent Sharp Dx-C311 Copier - Page 3 Questions & Answers

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I have downloaded the sharp ar-5316e software but anytime I want to print from my desktop it pop-up a message paper problem while photocopying from same printer will work

If you have downloaded the software for your Sharp AR-5316E printer, but encounter a paper problem message when trying to print from your desktop while photocopying from the same printer works fine, there could be a few potential issues to consider:
  1. Paper settings: Make sure that the paper settings on your computer match the paper size and type configured on the printer. Check the printer properties or print settings on your computer and ensure they are correctly set to match the paper loaded in the printer tray.
  2. Paper tray configuration: Verify that the paper tray is properly loaded with the correct paper size and type. Make sure the paper is aligned correctly and not jammed or skewed in the tray.
  3. Printer driver: Ensure that you have installed the correct and up-to-date printer driver for your Sharp AR-5316E printer. If you downloaded the software from the manufacturer's website, it should include the appropriate driver. Consider reinstalling the driver or updating it to the latest version to ensure compatibility with your operating system.
  4. Printer firmware: Check if there are any firmware updates available for your printer model. Firmware updates can address compatibility issues and improve overall performance. Refer to the manufacturer's website or user manual for instructions on how to update the printer's firmware.
  5. Paper sensor or other hardware issues: If the problem persists after checking the above steps, it's possible that there may be a hardware issue with the paper sensor or other components in the printer. In such cases, it's recommended to contact Sharp customer support or a professional printer technician for further assistance. They can provide specific troubleshooting guidance and help diagnose and resolve any hardware-related problems.
It's important to ensure that all connections are secure and that the printer is in good working condition. If necessary, consult the printer's user manual or contact customer support for detailed instructions specific to your printer model.
7/3/2023 10:39:40 AM • Sharp Office... • Answered on Jul 03, 2023
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SHARP AR 5516 DIGITAL MULTIFICATIONAL COPIER MACHINE blinking toner light and without showing F2.

Question edited for clarity, 'sharp at 5516' to 'Sharp AR-5516'. Remove the toner cartridge and clean the contacts on both the cartridge and the copier with alcohol. Tap the cartridge on both ends to settle the toner. Make sure you are using genuine Sharp replacements. ..
6/22/2023 4:51:20 PM • Sharp Office... • Answered on Jun 22, 2023
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Packed paper jam under the # barrel of my sharp el-1197iv calculator. Need to open calculator or raise barrel to access jam. Any suggestion would be helpful. Thank you, Ruthie

It is possible there is a small slot in the back, sometimes under the cover that covers the ribbon. should be an opening may have arrows on it that shows where the paper goes
6/12/2023 7:24:55 PM • Sharp Office... • Answered on Jun 12, 2023
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Sharp calculator EL-1801V smears ink on paper. Why?

There are some ideas in the link. Check that the ink roller hasn't become dislodged and is dragging on the paper. Also check that there is no torn paper in the gap between paper and roller that has soaked up ink like a wick.. https://www.google.com/search?q=Sharp+calculator+EL-1801V+smears+ink+on+paper ..
5/3/2023 11:23:40 PM • Sharp Office... • Answered on May 03, 2023
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Sharp MX-2600N Color Copier Laser Printer Fax Printer. It is replenishing toner endless and at the end cut my sensor. The problem is that the replenishment happens almost after every restart

If the cartridge is damaged, replace it with a new one. Clean the contacts on the toner cartridge and in the toner cartridge compartment with a soft cloth.
5/2/2023 6:35:22 PM • Sharp Office... • Answered on May 02, 2023
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Sharp MX-4141 copier failed calibration?

Question edited for clarity. Question moved to Sharp Copier / Printer. https://www.google.com/search?q=Sharp+MX-4141+copier+failed+calibration ..
3/26/2023 6:09:59 PM • Sharp Office... • Answered on Mar 26, 2023
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HOW CAN I CLEAR CODE ERROR F2 40 ON SHARP MX-M453N PHOTOCOPIER?

That is a miss reading of the toner density sensor. Which is located in the developer unit Replace the sensor or dv unit. Also check the connection of the unit to the copier and the harness from the sensor to the dv unit.
3/20/2023 9:53:59 PM • Sharp Office... • Answered on Mar 20, 2023
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What is the meaning of code C4-10

The error code C4-10 on a Sharp MX-2600N printer indicates a problem with the Fusing Unit temperature sensor. This error code typically occurs when the fuser unit is not heating up properly or the temperature sensor is not functioning correctly. Here are some steps you can take to try and resolve the issue:
  1. Turn off the printer and unplug it from the power source.
  2. Wait for a few minutes and then plug the printer back in and turn it on.
  3. Check the fuser unit to make sure it is properly installed and seated in its place.
  4. Inspect the temperature sensor and its wiring for any signs of damage or wear. If the sensor or wiring is damaged, it will need to be replaced.
  5. If there are no visible signs of damage, the temperature sensor may need to be reset or replaced. Consult your printer's user manual or contact a professional printer technician for assistance.
It is worth noting that attempting to repair the printer yourself can be dangerous and may void any existing warranty on the device. It is recommended that you seek the help of a professional printer technician to diagnose and fix the issue.
3/7/2023 11:00:08 AM • Sharp Office... • Answered on Mar 07, 2023
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SHARP MX-4071 Close Printer Cover - have opened and closed all covers but still cannot function. Any ideas?

If you have opened and closed all covers on your Sharp MX-4071 printer but are still receiving a "Close Printer Cover" error message, there may be a few possible reasons why this is happening. Here are some troubleshooting steps you can take:
  1. Check for any paper jams: Open all covers and inspect for any paper jams or debris that may be obstructing the printer's internal components. Clear any jams or debris that you find and ensure that there are no obstructions left inside the printer.
  2. Check the covers and sensors: Make sure that all covers are properly aligned and closed securely. Check the covers for any damage or signs of wear and tear that may be preventing them from closing correctly. Also, inspect the sensors that detect the covers to ensure that they are not damaged or obstructed.
  3. Reset the printer: Power off the printer, unplug it from the power source, and wait for about 30 seconds before plugging it back in and turning it on again. This will reset the printer and may resolve the issue.
  4. Update the printer firmware: Check if there are any available firmware updates for your Sharp MX-4071 printer and install them. Firmware updates can sometimes fix bugs and errors that may be causing the "Close Printer Cover" message to appear.
If none of these steps resolve the issue, you may need to contact Sharp support or a qualified technician for further assistance. They can diagnose the problem and determine if there are any hardware issues that need to be addressed.
3/4/2023 12:33:47 PM • Sharp Office... • Answered on Mar 04, 2023
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How to fix SHARP AR M355N printing horizontal lines?

If you are experiencing horizontal lines on your printed documents when using the Sharp AR M355N printer, there are a few steps you can take to troubleshoot and fix the issue:
  1. Clean the printer head: Use a clean, dry, and lint-free cloth to gently wipe the printer head. The printer head is the part of the printer that contacts the paper, so if it is dirty or clogged with ink, it can cause horizontal lines. Be careful not to apply too much pressure or touch the printer head with your hands.
  2. Check the toner cartridge: If the toner cartridge is low or empty, it can cause horizontal lines. Replace the toner cartridge if necessary and check if the problem is resolved.
  3. Check the paper: The paper used in the printer may be the cause of the horizontal lines. Ensure that the paper is compatible with the printer specifications, and is not damaged or folded. Try printing on different paper to see if the problem persists.
  4. Run the printer's cleaning cycle: The printer has a built-in cleaning cycle that can help remove any ink buildup or debris that may be causing the horizontal lines. Refer to the user manual for instructions on how to run the cleaning cycle.
  5. Check the printer settings: Ensure that the printer settings are correctly configured for the document you want to print. For example, if you are printing a high-resolution image, make sure that the printer's resolution settings are set to match the image's resolution.
If none of these steps resolves the issue, you may need to contact Sharp support or a qualified technician for further assistance. They can diagnose the problem and determine if there are any hardware issues that need to be addressed.
3/4/2023 12:25:59 PM • Sharp Office... • Answered on Mar 04, 2023
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My sharp al2020 makes creaking heavy sound at startup, i changed the heater unit but still the same then i removed the drum unit then it stopped. Is the drum unit be replaced?

Based on your description, it seems like the problem might be related to the drum unit. The drum unit is a critical component of the printer and it's responsible for transferring toner onto the paper. If there's a problem with the drum unit, it can cause various issues, including creaking or heavy sounds during startup. Here are some steps you can take to troubleshoot the issue further: Inspect the drum unit: Carefully examine the drum unit for any signs of damage or wear. Look for cracks, scratches, or other visible signs of wear and tear. If you notice any damage, you may need to replace the drum unit. Clean the drum unit: If the drum unit appears to be in good condition, try cleaning it to see if that helps resolve the issue. Use a soft, lint-free cloth to wipe down the drum unit and remove any dust or debris that may have accumulated on its surface. Reinstall the drum unit: Once you've cleaned the drum unit, reinstall it back into the printer and try starting it up again. If the creaking or heavy sound returns, it's likely that the drum unit needs to be replaced. Contact a technician: If you're not comfortable replacing the drum unit yourself, or if the issue persists after replacing the drum unit, you should contact a qualified technician for further assistance. They will be able to diagnose the issue and recommend the best course of action. In summary, based on your description, it seems likely that the drum unit may need to be replaced. However, before you replace it, try cleaning it and reinstalling it to see if that helps resolve the issue. If the problem persists, contact a technician for further assistance.
3/4/2023 11:21:36 AM • Sharp Office... • Answered on Mar 04, 2023
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My sharp ar 5320 is showing paper misfeed sign and it pointing at the heater unit side but ther is no paper there brushed all the sensors but its still showing the same

If your Sharp AR 5320 is showing a paper misfeed sign and it is pointing at the heater unit side but there is no paper there, it is possible that there is a problem with the sensors or other components inside the printer. Here are some steps you can try to resolve the issue: Turn off the printer and unplug it from the power source. Wait for a few minutes and then plug it back in and turn it on again. This can help reset the printer and clear any temporary issues. Open the printer cover and check for any paper jammed inside the printer. If you find any, carefully remove it without tearing it. Check the paper tray and make sure it is properly loaded with the correct size and type of paper. Adjust the guides to ensure they are holding the paper in place. Clean the rollers and other parts of the printer using a soft, lint-free cloth. Dust and debris can accumulate over time and cause problems. Check the sensors inside the printer to make sure they are clean and functioning properly. You may need to consult the printer's manual for instructions on how to access and clean the sensors. If none of these steps resolve the issue, it is possible that there is a hardware problem with the printer. In that case, you may need to contact a qualified technician for assistance or consider replacing the printer.
3/4/2023 11:18:44 AM • Sharp Office... • Answered on Mar 04, 2023
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