Kwikset Powerbolt/Electronic Deadbolt- Polished Brass - Answered Questions & Fixed issues

Your problem is likely that the lock is programmed for the "wrong-hand"-left door versus right door installation. Here's a link to the installation instructions; pay close attention to step 8:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

combination was rest key in locked room do not know combination

Change the batteries. If it still isn't working correctly, give Kwikset Customer Service a call: 1-800-327-LOCK (5625)The lock has a lifetime warranty against mechanical failure but only a one year warranty against problems with the electronics; try to convince them it's a mechanical problem.These Kwikset/Weiserlock Powerbolts have a high number of failures, according to the large percentage of problems listed on this sight.Consider another brand such as Schlage if you choose to replace it.

Why is my Powerbolt beeping?http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxFollow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxThis link:http://s7d5.scene7.com/is/content/BDHHI/40486-02is the "manual" for the installation of the lock. Programming instructions are found on Page 6.I'd recommend changing the 4 alkaline AA batteries at the same time.Good luck--and please provide feedback if this helps!

Kwikset's warranty covers one year electronics defects and lifetime coverage for the mechanical movement and finish. Here is a link to it: http://www.kwikset.com/Customer-Support/Warranty-Information.aspx You can contact them from there for further assistance. Good luck!

These instructions will work for you:http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspxA note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:http://get.adobe.com/reader/

For assistance call1-800-343-9652 USA1-800-501-9471 CANADA or visit www.powerbolt.com

Follow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxA note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:http://get.adobe.com/reader/

Kwikset warranty and customer service link:http://www.kwikset.com/Customer-Support/Warranty-Information.aspx

Here is the link to the installation instructions:http://s7d5.scene7.com/is/content/BDHHI/40486-02I think that you may have the door jumper set in the wrong position for the way your door opens (door handing; see page 6 of the instructions).A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:http://get.adobe.com/reader/Good luck!

Why is my Powerbolt beeping?http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxFollow this link to find out how to remove the cover for your Powerbolt:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxThis link:http://s7d5.scene7.com/is/content/BDHHI/40486-02is the "manual" for the installation of the lock. Programming instructions are found on Page 6.I'd recommend changing the 4 alkaline AA batteries at the same time.A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!

Weiser has a one year warranty against electronic problems and a lifetime warranty for mechanical and finish problems with their locks. Contact them from this link: http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx Good luck!

Weiser has a lifetime warranty against mechanical and finish problems with their locks. Contact them from this link: http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx Good luck!

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!

To determine why your lock is beeping abnormally, please follow these steps: Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspxThen go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.Good luck--and please provide feedback if this helps!

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/

these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!

These instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!

You did not mention whether yours is a new installation or a problem which has developed over time. Assuming it is a new installation, you need to remove the cover for the lock to access the jumper which sets the lock to operate as a left-hinged or right hinged door and move it to the other position. This is explained more fully in the installation instructions' page 6, which can be found here:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

If you cannot view the file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!