20 Most Recent Stiebel Eltron Tempra 24 Electric Hot Water Heater Questions & Answers

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The heater heats the water just fine, but after a

sounds like the unit cant keep up. What I mean is that the water going in is to cold to begin with. All tankless units efeciency is based on the temp of water going in, which their rated between 40-50 degrees on average. Now if you live in the southern part of the country, U.S., thats fine. But if you live in the northern part, it will not work. Im in Vermont and have people in the store about once a month looking for an electric unit, because they dont have gas, And I have to do my best to talk them out of it.
3/16/2011 9:19:08 PM • Stiebel Eltron... • Answered on Mar 16, 2011
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The unit is no longer heating the water. The red

This will be a thermostat or element problem. The red light tells us that you have power to the unit. If you are handy you can test the thermostat and the element with a continuity tester. A voltmeter may also be used. This will tell you where the fault lies.
3/6/2011 9:59:07 AM • Stiebel Eltron... • Answered on Mar 06, 2011
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Hot water has strong organic

It sounds like you need to replace the anode rod on your water heater. They come from the factory with a magnezium rod to slow down electrolytic deteiroation. With the odor you are getting you probably have a high sulphur content,,I think the proper terminology is suspended sulfides,I guess it doesn't matter what you call it it stinks. You can replace the magneziun anode rod with one made out of aluminum to help with this problem. Hope this helps you. Thanks. P.S. anode rod is screwed into the top of the water heater and has a hex head so you can use a box end wrench or socket to remove and reinstall. You can also use hack saw to cut rod to lenght needed to fit. Thank you.
2/6/2011 4:29:34 PM • Stiebel Eltron... • Answered on Feb 06, 2011
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I am a homeowner and

Hi,
The reset button is kicking out because the themostat is not....The reset is a safety switch so to speak. It is there to turn off the element incase the thermostat does not. I nrare situations the reset can go bad and kick at too low of a temperature, but usually not.To check out what is actually happening you will need to replace the t-sta and see what happens or sit there with an electric meter and monitor what happens in what order, very time consuming...
My recommendation would be to just change the t-stat and rest bot at once and you will be good again.

heatman101
8/23/2010 5:14:45 AM • Stiebel Eltron... • Answered on Aug 23, 2010
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Tank rattles when hot water drawn out of any tap

sounds like water hammer 1/cold inlet pressure to high2/ loose pipes 3/ silicone washer check ballvalve washerand replace or cold water tap washers best of luck
10/28/2009 1:53:50 PM • Stiebel Eltron... • Answered on Oct 28, 2009
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Stiebel Eltron DHC 6-2 tankless water heater. Can I reduce the power of it?

Ideally it needs to be on a separate breaker. Surely there is more than one breaker in the apartment. The only way to fix what you have would be to change the element for one with a lower wattage but unfortunately the element is not listed as a spare part. Phone the company and tell them the problem as there may be an issue with your heater shorting out somehow. https://www.stiebel-eltron-usa.com/sites/default/files/pdf/parts-dhc.pdf Others have the same issue! https://www.google.com/search?q=Stiebel-Eltron+DHC+6-2+tripping+breaker ..
5/25/2023 1:31:02 AM • Stiebel Eltron... • Answered on May 25, 2023
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Model DHC 6-2 tankless. It heats a little but then why does it shut down?

possible bad heating element
4/5/2022 6:23:20 AM • Stiebel Eltron... • Answered on Apr 05, 2022
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Stiebel Eltron DHC-6. Could the 220 volt breaker be the cause for the heater to provide lukewarm water and turn off?

only getting one side of the 220 so half the heat
2/28/2022 4:37:09 AM • Stiebel Eltron... • Answered on Feb 28, 2022
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My stiebel eltron has no power

Is the circuit to the heater hot?
10/29/2021 7:37:07 AM • Stiebel Eltron... • Answered on Oct 29, 2021
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Where to buy online the thermal cut out for Stiebel Eltron Tankless Heater part# 162474 ??

Direct from the maker

DHC Series Spare Parts List & Diagram - Stiebel Eltron

https://www.stiebel-eltron-usa.com > files > pdf
PDF Heating system. 165889. 167769. 167770 ... Safety thermal cut out. 162474. 162474. 162474. 162474. 162474. 162474. 162474. 162474. 162474. 9. Wiring block. 1 page
8/12/2021 2:30:27 AM • Stiebel Eltron... • Answered on Aug 12, 2021
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Trying to install Stiebel Eltron tempra plus 24 water is leaking out both going in and going out hoses how do I fix this

CONTACT THE SELLER , WE KNOW OF NO SOLUTION FOR YOU
4/19/2021 3:23:04 AM • Stiebel Eltron... • Answered on Apr 19, 2021
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My Stiebel Eltron DHE18 is 4 years old, always worked great, and still under warranty. However the water remains ice cold and the flow indicator on the display says o.o L/min

If it is under warranty, just contact the company to diagnose and fix it. The most likely cause is a failed thermostat or element, but as the flow rate is also incorrect, it may be a control board issue. This unit only seems to be available in Australia. We are in North America :>) SERVICE-HOTLINE +49 55 31 - 70 20

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https://www.stiebel-eltron.in > dhe_sli_electroniccomfort
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