20 Most Recent Microsoft Wireless Entertainment 8000 Keyboard Questions & Answers

Do not use device causing issues. Incompatibility problem.

Microsoft... | Answered on Sep 01, 2017

You can change in the keyboard program.

Microsoft... | Answered on Jan 18, 2013

My MS dontle gave me nothing but problems, now I have two Belkin Bluetooth dongles, one covers a 10 metre range and is for a USB 1.1 connection, the latest one a 100 metre range USB 2 one.
The first one worked fine but thinking that my machine only has USB 2 sockets I installed the new 100 metre range one thinking it would be much better, but it wasn't it froze and had jerky movements so I came to the conclusion that it was picking up interference from someone mobile or computer.
So I ended up going back to the first one and it works great.
Try a friends Bluetooth dongle and see if it works better than the one you got with your keyboard, it might cure your problem as mine did.
You can get them for pennies on eBay.

Microsoft... | Answered on Aug 02, 2012

You choose your own code. It's a keyboard right? So it has numbers on it...and an Enter key.
1. Press and hold in the small button next to Bluetooth symbol under the keyboard for 5 seconds. The charge indicator lights at the top of the keyboard should alternate flashing red then green.
2. Search for Bluetooth devices on the devices you wish to connect the keyboard to. The Keyboard should be listed there.
3. Enter a code of your choice into the device you are paring the keyboard to and submit it. I used a 4 digit number which worked without a problem.
4. Type the same code and press Enter on the Microsoft Wireless Entertainment Desktop 8000 Keyboard.
The keyboard should now be paired with your device.
Good luck, - GregAndo

Microsoft... | Answered on Mar 18, 2011


In regards to getting replacement parts for a keyboard they really do not make those as they are cheap and most people just replace the keyboard when it breaks.

However yoou might try looking on sites like ebay to see if someone is selling a broken one for parts.

Let me know if you have any more problems or questions


Microsoft... | Answered on Apr 14, 2010

Try looking in your bluetooth places and see if you can add the keyboard by itself, if not remove the mouse/keyboard and try re-adding them both as a pair.

Microsoft... | Answered on Oct 21, 2009

This means it's lost its Bluetooth signal. Re-run the BT setup and you'll be fine

Microsoft... | Answered on Oct 21, 2009

well this is a technical issue contact your dealer immediately ..have it replaced

its the capacitor that has been affected...it is due to uneven current

Microsoft... | Answered on Oct 18, 2009

call microsoft at 1800-936-5700 I just bought my keyboard today and I was having issues. I returned the product and it seems fine now.. i havent fully charged it yet so I can fully use it.. Also when I was stuck at that same issue there is a bluetooth button underneath the mouse and keyboard hold it for 5 secs and it should connect with the computer and allow you to choose next and not just cancel... but like i said call microsoft and tell them ur problems

Microsoft... | Answered on Aug 12, 2009

You can order replacement parts directly from Microsoft.

U.S. Customers can contact the Microsoft Order Desk at: (800) 360-7561 (Monday through Friday, 8:00 a.m. to 7:00 p.m. Eastern Standard Time)

Microsoft... | Answered on Jun 11, 2009

The F8 key is used to access your system recovery and repair options. When you restart your computer wait a couple of seconds and then start pushing F8. Hope this help, please feel free to leave feedback. Thanks

Microsoft... | Answered on Apr 15, 2009

try to check whether the drivers are properly installed

Microsoft... | Answered on Mar 16, 2009


Microsoft... | Answered on Mar 10, 2009

your OS hasn't got the codecs needed for playing different video.
but you can download this software for playing any type of audio and video.
1- go to: free-codecs.com
2- search this :
K-Lite Codec Pack 6.7.0 Full
3- download and install it.
4- use it's "media player classic" for playing.

Microsoft... | Answered on Nov 13, 2019

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