Sentry Fireproof Safe "combination dial hard turn" Questions

combination two times, stopping on it the third time). Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second

...Combination is right, batery is new and green light on after dialing bath door can't open. I newer use the key, key is lack in safe. Please let me no the way haw to open the safe. Thank you Srdjan ...