Sentry Fireproof Safe "bolts stuck door" Questions

Bolts on a SentrySafe A3860 are stuck retracted in the door. The bolts on our A3860 safe appear to be stuck in the retracted position. I had trouble opening the safe this last time - it took several ...

...stuck. How do I get it open? You may have the same problem as me. The bolts in the opening side may have sheared off of the ratchet arm that pulls them into the door. It's a casting using inferior ...

...fresh out of box, keycode works OK, see "unlocked padlock" on LCD screen, but cannot close lock ! Bolts are stuck in open position. Handle won't budge. Remove the screw from the backside of the

Bolts are stuck in open position. Handle won't budge. stuck open do you have the manual i have the same problem but close and the manual is inside the safe is the original keycode but dont remember it

...stuck in the open position and the key won't turn. Does anyone have a solution to this issue? Locksmiths agree that you have to unlock the safe just like when the door is shut and locked. Once you ...

stuck shut. The dialer won't move but the handle will. how can i fix this? As a locksmith it sounds like the safe is unlocked and the handle is broken. try turning it on it's side and dropping it this

...BOLTS WENT IN TO THE DOOR BUT THE HANDLE IS STUCK. I CAN NOT OPEN IT OR LOCK IT. I HAVE MISPLACED MY BOOK BECAUSE I BOUGHT THIS ABOUT 6 YEARS AGO AND NEVER HAD TO REPLACE BATTERIES UNTIL NOW. PLEASE ...