Denon D-M50S CD Shelf System "carousel tray open" Questions

tray won't open. All the other sources work just fine. i have the same exact problem with mine. what i did was manually pull open the cd deck, stop the disk carousel from spninning by holding it still

tray from the unit. I have the unit open. But there seems to be one screw on the cd changer down the side I can't access, unless I need a special type of screwdriver! I'm a total novice but willing to

...carousel causing a jam. By gently relocating the jammed trays and ensuring free movement of the clamping mechanism the problem can be solved. NOTE: The lubrication appears to be a specialist one used ...