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Hi Kay, I presume you're referring to the water heater by-pass valves as there are no other valves beside those on the propane bottles. The water heater by-pass values are usually immediately around the water heater itself, on the inside of the RV. I believe the water heater on your RV is on the back wall, so you would look on the inside near the back likely in the area above the outside kitchen box (some times you need to remove panels).
check to see if ignitor is clean. also make sure voltage is at least 10.6v use a small file and clean ignitor also check connections, clean if necessary.
Could be thermostat or safety switch(es) in the furnace. Are you sure that the pilot is staying lit? Are you sure the main burner is lighting? Are you sure the forced draft blower is running, and the blower-detection "flapper" switch is working OK? Any of these safety devices will cause the gas supply valve to close if they are not "satisfied" in a few seconds after the thermostat calls for heat. They keep your RV safe!
try the manufacturers web site and the contact section or technical advice section or simply call on the phone listed on the coleman site and ask directly
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