I HAVE A NEW 2011 HERITAGE SOFTTAIL AND WISH TO ADJUST THE REAR SHOCK BUT CANNOT LOCATE THE ADJUSTER

To remove a Softail drive belt FIRST remove the rear wheel then remove the primary chain, the clutch, the engine compensating sprocket, and the chain adjuster as an assembly, then remove the primary chaincase housing, place a support under the rear fork and engine, remove the pivot shaft and spacer, slip the drive belt off from the transmission sprocket.



To replace a Softail drive belt FIRST not that all belts, used or new, must never be formed into a loop smaller than 5.0 in. (130 mm), and must never be bent backwards because this can severely weaken the belt and cause premature failure if it, then install the belt over the transmission sprocket, install the pivot shaft and spacer, remove the support holding the engine and rear fork, install the primary chaincase housing, the primary chain, the clutch, the engine compensating sprocket, and the chain adjuster and the primary chaincase cover, fill primary the primary chaincase with oil, install the rear wheel, align the rear wheel and properly adjust the belt tension to the specified deflection.

Use the SPANNER WRENCH (Part No.
94455-89) and extend or compress the springs to the
rider's desired position. Mark the adjuster plates so you
adjust both springs to the same position.
a. Turning the adjuster plates OUT (toward the locknut)
increases the spring preload to carry a heavier load.
b. Turning the adjuster plates IN (away from the locknut)
decreases the spring preload to carry a lighter
load.
3. Tighten the locknuts against the adjuster plates.

after safely supporting rear wheel off ground, remove small inspection cover from primary cover. rotate rear wheel until primary chain is at tightest point. cold engine- chain free play should be 5/8" - 7/8", hot engine should be 3/8" - 5/8". to adjust, loosen primary chain adjuster shoe nut (bolt head is similar to a carriage bolt-square head), sometimes you will need to tap bolt end to free up adjuster, as it sits in grooces to hold at desired level. adjust to desired tension and tighten bolt to 22-29 ft/lbs. then recheck chain freeplay after rotating rear wheel at least one full revolution. If OK, reinstall cover.

many things can cause this ,if you change your seating postion ( lean forward / move backwards does it go away?....

front forks loose at triple tree,
new front / rear tire more aggressive tread than before,
front wheel loose,
worn head bearings,
bent rim,
loose spokes if any,
wrong tire pressures,
loose handle bars
,some new addition to change the handling of the bike , rear seat rest etc,

the shock shoud have the two big nuts to adjust the spring tension and a screw adjuster for the damping

the stand doesn't adjust,it's held up by a spring,check to see if the spring is weak and letting the stand drop down,if so replace with a new or stiffer sprig...

30 psi front
36 psi rear (single rider)
40 psi rear (dual riders)