Hi Karen, You have a problem with the connection of the plugs on both other devices. I suspect that the (negative connection) may be giving you the problem. Look inside the socket and you will see where the housing is tabbed. Make sure that the ignition is switched off and using a PLASTIC tool (a pick-nick) spoon or something similar, made of plastic and none conductive, using that as a tool, bend the tabs very slightly inwardstowards the center of the receptacle (half a millimeter should be fine.) fit in the plugs and check to make sure they are firm. When you have achieved a firm fit stop. If that fails, check the cables inside the plugs of your devices. Regards Johngee10
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