How do you get cluster out - 2006 Ford Freestar

Check fuse panel blown cluster panel fuse, other than that make shure cluster is getting good ground. Replacement cluster would not be expensive from auto wreckers.

The GEM has nothing to do with it !
Odometer/Trip Odometer
The odometer and trip odometer are displayed in the integrated circuit LCD display. The instrument cluster records the total mileage of the vehicle using information received from the PCM, and electronically displays this information in the LCD. If this information is not received, the LCD displays all dashes. How did you prove that instrument cluster isn't bad ?
Did you have a factory scan tool hooked up , check for DTC'S - diagnostic trouble code's ? View data to the instrument cluster etc...
Instrument Cluster Diagnostic Trouble Code (DTC) Index DTC Description Source Action B1202 Fuel Sender Circuit Open Instrument cluster Go To Pinpoint Test B . B1204 Fuel Sender Circuit Short to Ground Instrument cluster Go To Pinpoint Test B . B1205 EIC Switch-1 Assembly Circuit Failure Instrument cluster INSTALL a new instrument cluster. REFER to Instrument Cluster in this section. TEST the system for normal operation. B1342 Instrument Cluster Is Defective Instrument cluster CLEAR the DTCs. REPEAT the self-test. If DTC B1342 is present, INSTALL a new instrument cluster. REFER to Instrument Cluster in this section. TEST the system for normal operation. B1359 Ignition Run/ACC Circuit Failure Instrument cluster Go To Pinpoint Test A . B1317 Battery Voltage High Instrument cluster Go To Pinpoint Test N . B1318 Battery Voltage Low Instrument cluster Go To Pinpoint Test N . U2199 Invalid Data for Engine Coolant Instrument cluster Go To Pinpoint Test D .
Your best bet ,take it to a qualified repair shop.

• The speedometer/odometer is inoperative

• Powertrain control module (PCM).
• Instrument cluster.

• Go To Pinpoint Test F .

Get this manual online at www.reliable-store.com and get complete guide on whether to repair or not, service it, and how to repair etc, along with wiring diagrams, electrical diagrams,
torque specs, error codes, everything.

Remove the 2 screws from the center cluster lower finish panel and remove the center cluster lower finish panel.

Remove the 4 screws from the lower edge of the instrument cluster finish panel.
Using a screwdriver, carefully pry rearward on the instrument cluster finish panel to release the clips and remove the instrument cluster finish panel.

Remove the 4 screws from the instrument panel cluster carrier. Disconnect the electrical connector and remove instrument cluster.

Reverse procedure to install.

CHECK CLUSTER ILLUMINATION FUSE OR CLUSTER FUSE.IF FUSE OKAY POWER GOING TO CLUSTER. CLUSTER COULD BE FAULTY HAVE BAD GROUND CIRCUIT.

CHECK 5 AMP FUSE TO THE POWER DISTRIBUTION CIRCUIT WHICH SENDS POWER TO THE INSTRUMENT CLUSTER.IF FUSE OKAY.EITHER CLUSTER HAS A LOOSE WIRE OR CLUSTER SHORTED OUT.IF CLUSTER IS FAULTY. THE BMW HAS TO REPLACE THE CLUSTER BECAUSE NEW CLUSTER HAS TO BE CODED TO MATCH THE VECHICLE.

it's a piece of cake.All you do is unsnap the radio/a/c bezel remove the screw's from the bottom of the cluster bezel and the cluster bezel will unsnap off the cluster and there is like 4 screws holding the cluster in.Then the bulbs just twist in and out. TRIM PLATE BEZEL REPLACEMENT - INSTRUMENT PANEL (I/P) CLUSTER REMOVAL PROCEDURE 1. Pull out on the accessory trim plate in order to release the retaining fasteners. 2. Disconnect the accessory trim plate electrical connector(s). 3. Remove the screw retaining the cluster trim plate to the center trim panel. 4. Lift up on the cluster trim plate to release the retaining fasteners. 5. Remove the cluster trim plate. INSTALLATION PROCEDURE 1. Align the retaining fasteners with the center trim panel. 2. Push on the outer edge of the cluster trim plate in order to secure the retaining fasteners. 3. Install the screw retaining the cluster trim plate to the center trim panel. NOTE: Refer to Fastener Notice in Service Precautions. Tighten the cluster trim plate screw to 2.5 N.m (22 lb in) . 4. Connect the accessory trim plate electrical connector(s). 5. Align the retaining fasteners with the I/P. 6. Push on the outer edge of the accessory trim plate in order to secure the retaining fasteners.

Instrument Cluster -it could be a loose connection at the harness. REMOVAL & INSTALLATION

1. Disconnect the negative battery cable.
2. Disable the SIR system. Refer to procedure outlined in this section.
3. Remove the cluster trim plate, as follows. Fig. 1: View of the cluster trim plate (1), instrument panel (2), dimmer switch lead (3), fog lamp switch (4), and mounting screws (5) - Chevrolet Malibu shown
   Fig. 2: View of the cluster trim plate screws (1), cluster trim plate (2), and instrument panel assembly (3) - Oldsmobile Cutlass shown
   
   1. Remove the bezel from the ignition switch. Fig. 3: Remove the bezel from the ignition switch
      
      
   2. Remove the screws fastening the cluster trim plate.
   3. Gently pry out the trim plate.
   4. Detach the hazard and instrument panel electrical connectors and remove the trim plate.
4. Remove the four screws attaching the instrument cluster to the dash panel.
5. Pull the cluster rearward and detach the electrical connections, then remove the cluster from the vehicle. Fig. 4: Exploded view of the instrument cluster assembly
   To install:
   
6. Attach the cluster electrical connectors and position the cluster into the instrument panel recess.
7. Install the screws into the instrument cluster and dash. Tighten the screws until fully driven, seated, not stripped.
8. Install the cluster trim plate, using the reverse of the removal procedure.
9. Enable the SIR system as outlined in this section.
10. Connect the negative battery cable.

Hello, You can obtain a 2004 Ram Factory Service Manual with all of that information available from Promanuals.net. The reason why it may be so important is because right before the removal instructions the service manual has diagnostic instructions to try. There are numerous pages on removing the instrument cluster, and cluster bezel.

(1) Disconnect and isolate the battery negative
cable. (For Airbag)

(2) Remove the cluster bezel from the instrument
panel. (Refer to 23 - BODY/INSTRUMENT PANEL/
CLUSTER BEZEL - REMOVAL).

(3) Remove the four screws that secure the instrument
cluster to the instrument panel structural support
(Fig. 5).

(4) Pull the instrument cluster rearward far
enough to access and disconnect the instrument
panel wire harness connectors for the cluster from
the connector receptacles on the back of the cluster
housing.

(5) Remove the instrument cluster from the instrument
panel.

Probably too late but I had the same problem yesterday. Try changing your battery. It sounds crazy but it worked for me.