Question about 2009 Dodge Journey

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My 2009 dodge journey won't start. the lights bells, and everything work but all the car does when i try is click. Any suggestions?

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  • Erin McGuire-Black
    Erin McGuire-Black Nov 10, 2012

    mine does that alot turn key to on take it out of park put it back in park and it should startt

  • Trisca Kingston May 27, 2013

    Sadly, mine does that too. Opening and closng the door usually does it for me. It starts right up.....who knew?

  • debora jette
    debora jette Jun 22, 2014

    My car has been doing it as well 2009 journey. For a year and half. I have replaced the battery, starter and still happens. Sometimes give it a min and it will start, sometimes take out of park and starts, and sometimes jumping starts, and sometimes no matter what I do it wont start. Delearship says it is the battery. and sticks to it. I will never in my life by a Dodge again

  • Debra Halverson Oct 21, 2017

    Found this on car gurus while trying to help my granddaughter with the same problem. She also has replaced every thing and still the same thing happens, she lives in a Washington where it rains a lot so this makes sense. Any way here is what I found,
    The cause is definitely the neutral safety switch. I have a 2009 Dodge Journey and I have had the same problem for months now. Where it will start just fine one day then the next it will fail to start. I have actually been stuck somewhere because my car has failed to start. When your car will not start, turn it on, push your break in, and put the gear in neutral. Once it is in neutral, start your car. This should allow your car to start. If it starts, then you know that the problem is for sure the neutral safety switch. The neutral safety switch is not a very expense part. Anywhere around 20-60 Dollars. In most models, they have the neutral safety switch in the transmission. Dodges, Jeeps, and Chryslers have them on the bottom of the transmission. Which is clearly not smart because water and what not gets inside the neutral safety switch very easily, which causes the malfunction. If you are handy with tools or knows somebody that can fix it for you, there are youtube videos that are very specific and helpful and actually, step by step, show you how to change it out. It is so simple that the people who call themselves "professional mechanics" forget about it or just want your money and keep you coming back for more.

  • Karen Cowley
    Karen Cowley Jul 14, 2018

    I totally agee. I have had more batteries and and new starters put on my car than anyone I know

  • Dee Campbell
    Dee Campbell Feb 27, 2019

    I recently had this problem after tracing everthing out ended up being a bad connection on the starter. The positive. Cable was tight on the out side but loose on the onside of the started. My starter was less then 6 monhs old. But was a defect. Changed that out and no problem since hope this helps

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This is a notorious problem with '08/'09 Journeys. Unfortunately Dodge, nor the dealers have identified the root cause. Dealers will start by replacing the WIN (wireless ignition) module, then the starter, followed by relays, the ELV module, and finally send you on your way. Soon you will stranded with a NO START / CRANK INOP problem again. There is no real solution identified... ...and that's a travesty. Sorry to be the bearer of bad news.

Posted on May 26, 2011

  • John Stepek
    John Stepek Feb 15, 2014

    Wondering why someone has not thought of a law suit for the travesty

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We all have, or will have this problem. The ground cables are a problem. Remove the cables from the stud on the spring tower on the drivers side. when you remove the outer cable you will notice that it is grounded to a crimp lock nut with only 3 small points of contact surface. I used a file to take enough material off the nut for a full circle of contact. next you will notice a dry and hardened anti-corrosion substance. clean this off the stud and inside the threads on the nuts. Next you will notice that the inner cable (to the trans axle housing) is grounded to a painted surface on the spring tower. This will work if the nut side of the terminal is brushed clean. Also remove the end of the cable from the housing and brush the white powered corrosion from the terminal. I also ran a new cable.(your option). Wou can now use a spray anti-corrosion treatment or have it done during your next scheduled maintenance. My engine even cranks over faster. Hope this helps someone. if it does, please pass it on..

Posted on Sep 05, 2012

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  • Wayne Stait
    Wayne Stait Jan 22, 2014

    Thanks Robert,had tried everything Iknew.took your advice cleaned all up and found loose earth connection for engine bay harness, regards Wayne Stait

  • Susan Anspaugh
    Susan Anspaugh Jul 27, 2015

    A coworker found this answer, and my mechanic just tried it. I'll post back in two week to let you know what happened!

  • Carl Lowman May 07, 2016

    Did this work? I'm having the same problem

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I am a experienced mechanic. I am having the same issue with a customer of mine. 2009 Dodge Journey 2.4L Im coming in on the back end. The customer already had the Battery, Starter, Alternator, and compressor replaced, only to have the same issue. After conducting a few test, we found out that the vehicle startes with the serpentine belt detatched, which leads me to believe there is a voltage issue and there is too much load on the crank for the starter to turn effectivley. I will continue to test for wiring malfunction but my next step would be to locate the starter ground and trace it back hoping to find a defective sensor. My last resort would be to remove the ECU and have it flashed at the dealership. If anyone can locate a wiring diagram for the starter that would be greatly appreciated. I hope I was helpful and I will post any of my findings.

Posted on May 16, 2012

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  • Mechanics May 17, 2012

    I have same problem, i have a 2009 V6 journey. I already replaced the battery and 2 weeks ago the starter and selenoid and the problem still!! will try to find a wiring diagram for you

  • Mechanics Jun 06, 2012

    Finally i got the wiring diagram, will try to post it on youtube, or I can send it by email.....

  • robert casey Sep 07, 2012

    I had this problem also. The ground cables on the drivers side spring tower have a very small contact area on the crimp lock inner nut. also the anti corrosion treatment was preventing proper contact on the stud and nut threads. I repaired mine by using a file on the nut (crimp) to obtain a full circle of contact area. I also had white powdery corrosion on terminals. thoroughly clean with a wire brush. I have had no more problems. Good luck.

  • EPMechanics A Nov 24, 2013

    http://www.youtube.com/watch?v=2BqFHpJ_8...

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Starting issues kept occuring intermittently for me, battery tested great, no solution from dealer twice, a friend got in and started in neutral, took back to dealer and asked about this, their solution was a computer flash upgrade for $25, I am doubtful this will fix it but cheaper than the other replacements, we will see what happens....

Posted on Jun 12, 2012

  • Kelly B Jun 12, 2012

    Starting issues kept occuring intermittently for me, battery tested great, no solution from dealer twice, a friend got in and started in neutral, took back to dealer and asked about this, their solution was a computer flash upgrade for $25, I am doubtful this will fix it but cheaper than the other replacements, we will see what happens....

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If it only clicks, you probably have either dirty connections that don't allow sufficient voltage to the starter to engage the solenoid, or a undercharged battery. If dirty connections are the problem...make sure they are all free of corrosion and well snugged. It's worth noting here....this can be the problem, even though lights, etc. are working.

If a undercharged battery is the culprit, a charge should get it functioning, but the question remains, why did the charge drop? At this point, might be a good idea to have the alternator output checked at auto parts store. Many will provide this service for free. Also have a load test done on the battery to make sure it isn't failing.

Good luck!

Posted on Feb 06, 2011

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  • Debra Halverson Oct 21, 2017

    From car gurus.The cause is definitely the neutral safety switch. I have a 2009 Dodge Journey and I have had the same problem for months now. Where it will start just fine one day then the next it will fail to start. I have actually been stuck somewhere because my car has failed to start. When your car will not start, turn it on, push your break in, and put the gear in neutral. Once it is in neutral, start your car. This should allow your car to start. If it starts, then you know that the problem is for sure the neutral safety switch. The neutral safety switch is not a very expense part. Anywhere around 20-60 Dollars. In most models, they have the neutral safety switch in the transmission. Dodges, Jeeps, and Chryslers have them on the bottom of the transmission. Which is clearly not smart because water and what not gets inside the neutral safety switch very easily, which causes the malfunction. If you are handy with tools or knows somebody that can fix it for you, there are youtube videos that are very specific and helpful and actually, step by step, show you how to change it out. It is so simple that the people who call themselves "professional mechanics" forget about it or just want your money and keep you coming back for more.

  • Christina Hunter
    Christina Hunter Jan 25, 2019

    What if the car won't go in neutral

  • Jeremy Little Sep 30, 2019

    Not always changed the safety switch still had same issue could be bad connection on starter solinoid they get moisture in the connector and corrode causing a no turnover issue every thing else will work but you turn the key it clicks and that's it changed the connector car starts fine

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2009 Dodge Journey, A mechanic said the engine and would be 2k to fix. So for piece of mind, I changed the alternator, starter and battery. The alternator a few months ago and the starter and battery just this week.
Car turns over but sounds like no spark to start the engine. Going back to the drawing board. If anyone knows something, let me know. Thanks

Posted on Jul 19, 2018

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Not enough battery voltage, check the battery

Posted on Oct 21, 2017

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Had one in today with same problem, checked everything including ground on strut tower and relays, no luck. Then I found a thread where guy found it. Move the wire harness around, jiggle it, the harness next to the airbox that goes down by top of engine. Move it around, car will start. There's a bad wire in that big fat harness.

Posted on Apr 06, 2017

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This has started to happen to my 2009 Journey R/T. I have narrowed it down to 2 things: either the sensor that detects that the car is in PARK is faulty, or its a alarm problem. Many times when I try to start the car and it just "clicks", I take it out of Park and put it in neutral and back in Park and it starts right up. Either that or lock it and unlock it with the buttons on the key a couple of times and then it will start... strange but true!

Posted on Dec 08, 2016

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I have a 2011 dodge and I'm also having the some problems it just clicks I should try the above solutions I'm sick of this car as I've only had it a year

Posted on Nov 01, 2013

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May be u have a dead battery or even worst a dead ignition system.

Posted on Apr 13, 2011

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Posted on Jan 02, 2017

josh bauman

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SOURCE: my 2009 dodge journey won't start, the lights bells and everything else works but all the car does when i try is click

i would check battery connections and test battery. a battery can have a bad cell and run lights but not have enough amps to spin a stater. if everything on battery is good i would suspect a bad starter

Posted on Sep 14, 2012

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