Depending on if it is the seat bottom or the seat back as they are seperate systems if both dont work then you probably have a electrical problem with the module or the switch not the heaters them selves, if it is one of the heaters then you must remove the seat cushion and replace it or the seat back cushion the heaters are intergrated into the foam the seat cushion unbolts with two fifteen millimeter nuts just under the front of the seat and unclips from the rear as you pull up and forward the seat back cushion is much more involved and should be done by a pro
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