2004 Chevrolet Suburban Logo
Posted on Nov 24, 2010
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Sound system not working properly on full size 2004 K1500 Chevy Suburban. Sound just quit working through speakers (AM, FM, CD, OnStar). Sound can be heard on headset from the rear console. Checked all known radio and amplifier fuses. Tried "resetting" the system by touching the two disconnected battery cables together.

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TedK

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  • Posted on Oct 16, 2012
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Check your trucks battery and alternator. The boze systems go to mute with a weak battery. It will still start the Suburban but drains down over night enough to mute the boze amp. After you drive and get the battery juice up, cut the engine, start her up again and the sound is back. These systems are powerful and they need a hot battery.

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  • Chevrolet Master 5,569 Answers
  • Posted on Nov 24, 2010
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The power output stages in many circuits are comprised of a module containing both or more channels and this may have failed. The low level signal for headphones is normally picked off before it reaches the input of the final module.

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  • thegge May 27, 2011

    Hopefully this is going to the right place. We are having the same problem in our 04 Sub. Is this module a sepperate componate or is it in the head unit or amp? Ours is a Bose system if it makes a differance, and it will also work for awhile and then die, then come back again.

    Thank you for any help.

  • Steve Allison
    Steve Allison May 27, 2011

    It's likely that the Bose is similar in construction to any other brand in that it has a number of packaged modules serving different functions. The innards of any of our receiving type equipment have been losing small parts as they are integrated into modules with distinct functions. The output stages are modular and there is a broad variety of types supplying different levels of power and levels of complexity' this can include overload/short protection, pre-amplification, etc. and the later designs are in fact somewhat digital in nature and switch audio signals at much higher ultrasonic frequencies which is beneficial for reducing power wasted in conventional amplifiers.
    If your system has a 2-piece design, then you may have a separate amp that is also separately fused. This split system is common on higher power systems and the power section may be well removed from the receiver, sometimes in the trunk of cars.
    The intermittent nature of your problem could be the result of a thermal sensing device that is protecting power stages from overheating.

  • Anonymous Jun 17, 2012

    Ok, so where do we look/check to try to fix this problem ... I am in the same boat and by no means am I an electronics/radio expert so I can't not make heads or tails of what your saying. My dealer just told me I needed a new radio, LOL, the dang thing works fine, just let's me hear it when it wants to ... unless I want to wear earphones through the back headset jacks ... I have always thought it acted more like a short or bad connection because the radio is so "iffy".

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I have an 04 Saturn Vue. My radio turns has power, CD player works but I cannot get any sound. Other day when I was driving the speakers got all staticky and then sound went out. I check the 3 fuses and...

What system does it have ? Base or up level ,does it have a amp ? Do you know what a RPO code is ? Without testing no one could say for sure what the issue is . First off would need to know what system we are dealing with .
RPO Options
The entertainment system on this vehicle is configured with either a base or uplevel audio system. Both the base and uplevel audio systems contain a radio, antenna, and speakers.
The following shows the Enteratinment RPOs that are available for this vehicle:
• (UM7) AM/FM Stereo
• (U1C) AM/FM Stereo CD
• (US8) AM/FM Stereo, CD, MP3, RDS, EQ
• (US9) AM/FM Stereo, 6-Disc CD, MP3, RDS, EQ
• (UXQ4) Base Four Speaker
• (U79) Uplevel Four Speaker
• (WBM) Premium Audio
• (U2K) Digital Radio

Circuit Operation
Radio Power: The main radio power is supplied by the 10A RADIO (BATT1) fuse in the body control module (BCM). Radio switch-on power, 12 volts in ACC, RUN or RAP, is supplied by the 10A RADIO (ACC.) in the BCM.
Radio Grounds: The main radio ground provides a ground for the radio circuits. An additional braided ground strap provides a shielding radio case ground to reduce EMI noise. Both grounds are connected together inside the radio.
Radio Speaker Outputs: At zero volume, the plus (+) and minus (-) speaker outputs are both approximately 5-6 volts, measured to vehicle ground. If a plus or minus for any speaker output is shorted to ground or voltage, the radio circuitry will turn OFF all 4 speaker outputs for component protection. Above zero volume, the plus and minus change to create a voltage difference between each other, to drive the voice coil of the speaker.
Radio Park Lamp Input: The radio park lamp input allows the radio to sense when the vehicle parking lamps are ON. When the parking lamps are ON, this circuit goes to battery voltage, and the radio display back-lighting switches from full bright to the brightness level determined by the I/P illumination input.
Radio I/P Illumination Input: A pulse width modulated (PWM) voltage for instrument panel (I/P) illumination is provided to the radio I/P illumination input. The Radio uses this input to directly illuminate the radio buttons and adjust the radio display back-lighting when the park lamp input is ON.
Amplifier Power: The main amplifier power is provided by the 20A PREM AUDIO fuse in the instrument panel fuse block..
Amplifier Radio Speaker Inputs (WBM only): The radio speaker outputs, at a reduced output level for amplified systems, are the amplifier inputs. The amplifier boosts these inputs and outputs them to the vehicle speakers. Speaker plus and minus circuits from the radio change to create a voltage difference between each other. If one speaker plus or minus is open between the radio and the amplifier, the input to the amplifier is approximately half because only one of the circuits is changing. The speaker for that channel then operates at approximately only half the normal volume.
Amplifier Speaker Outputs (WBM only): At zero volume, the plus (+) and minus (-) speaker outputs are both approximately 5-6 volts, measured to vehicle ground. If a plus or minus for any speaker output is shorted to ground or voltage, the amplifier circuitry will turn OFF either the front outputs or rear outputs for component protection. Above zero volume, the plus and minus change to create a voltage difference between each other, to drive the voice coil of the speaker.
Amplifier Radio-On (WBM only): When the radio is ON, this circuit is pulled to 12 volts by the radio. The amplifier switches ON when this circuit is 12 volts and switches OFF when this signal is 0 volts.
Remote Radio Audio Signal Inputs (UE1 only): Audio output from the OnStar® communications module connects to the remote audio signal inputs of the radio. When the cellular telephone mute signal goes to 0 volts, the radio over-rides any other audio signal and uses these inputs as the source for output to the speakers.
Cellular Telephone Mute (UE1 only): The OnStar® communications module uses the cellular telephone mute signal circuit to over-ride the radio for OnStar® communication. When cellular telephone mute is not active, this circuit is held at 2 volts by the radio. When the cellular telephone mute signal is pulled to ground, the radio over-rides any other audio signal and uses the remote audio signals as the source for output to the speakers. If the radio was OFF when this circuit is pulled low, the radio will turn ON. Additionally, the radio fades the speakers to full front, adjusts the volume to an initial audible level, and sets an AutoTone designed for optimal use with OnStar®. When the mute signal is no longer pulled to ground, the radio returns to the mode it was in previously.

Hooking up a professional or factory scan tool that can read radio codes would be one of the first test's to do .
DTC B1025, B1035, B1045, or B1055 (w/out RPO WBM)
DTC B1025, B1035, B1045, or B1055 (w/ RPO WBM)
DTC B1030, B1040, B1050, or B1060 (w/ out RPO WBM)
DTC B1030, B1040, B1050, or B1060 (w/ RPO WBM)
DTC B1259
The following conditions are present for 250 ms or longer:
B1025 - B1055 01
One of the speaker positive output circuits is shorted to battery.
B1025 - B1055 02
The speaker positive output circuit is shorted to ground.
B1025 - B1055 04
The speaker positive output circuit is open.

Your best bet , take it to a qualified repair shop .
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