In the Civic the Transmission Filter is located inside the transmission, you must remove the bottom pan of the transmission, the filter is just below the Valve body, remove all the bolts from the pan and with a large catch pan under the pan gently pry the pan down, it is very messy as there is no drain plug, install the new filter element and then clean off all the old gasket on the transmission pan and the transmission, reinstall the pan with the bolts just finger tight, then evenly tighten the pan bolts down to about 12 foot pounds, add about 1.5 quarts of the correct ATF type fluid and run the car at idle until the transmission is hot, then top off the transmission fluid level, DO NOT OVERFILL.
SOURCE: Automatic Honda civic wont reverse
take it back. They missed something. You should have a warranty on the work. Of course that does have limits which include both mileage driven and months since the vehicle was released to you. I am guessing you did not do the work since your saying you had it done. There really isn't much you can do other than have it taken apart and checked. So long as your TCM (transmission control module is not bad= computer for transmission)
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