The heater system is designed to fail in defrost mode, check for damaged or loose vacuum hoses.
Sounds like the switch behind the selector is eithe broken, or stuck in that posiition (or internally) is not moving. I suggest pulling the heater/ac selector unit out and checking the levers from the back side.
Please let me know if you need further assistance.
carsandcomps,
Guru, Premium Expert @ Fixya.com
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