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The rear door lock actuator has failed in the door locking unit this is a common problem you can manually unlock the door to replace the latch if you didn't have the deadlocking on if you cant try pressing the locking button twice so when the car is locked the flashing red light is not blinking ie off on the drivers. Doing this usually causes the faulty lock to release the dead locking so you can pull the inside handle to unlock the door.
Do you have a door that you cannot open. If so it will be an actuator fault. You will need to disconnect that door from the rest of the vehicle.good luck.
the lock is held in the door by a large "c" shaped flat spring plate . If you have the lock bit in your hand it will be that clip and you will need to remove the door trim to get inside to replace it in the small groove just under the edge of the lock
The air powered centrol locking is a pain, not the least because of the high cost of a replacement circuit board.
I can't quite remember how I overcame the problem. I think I applied either pressure or suction to the air pipe to unlock everything and then once everything was unlocked I was able to manually lock and unlock each door and in this case the boot lid. The fuel flap was left unlocked without problems.
This worked for me on 2008 Mk5 Golf, after the rear passenger door would not open fro outside or inside.
Hold the inside door latch open and keep it extended, then with the key fob open and close the door locks (still holding the inside latch open). Keep locking and unlocking the door, then it made a kluck and it released.
If this is a late model polo[2000 upwards].The lock is probably in "safe" mode.Try pressing your remote[lock and unlock] alternatly,while trying to open the door
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