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its possible the radio went into lock mode,this is a security feature in case of theft.you should have a code to enter when this happens.if you are not the original owner then maybe not.if you go to the dealer with proof of owership they can help with the code.
Hi:
To get the proper code, you need to contact the Kia Dealership service department, and have your vehicle's VIN number available, and they can get you your radio code.
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