This is how it works on my 2010 Escape. There are 3 buttons to the lower left of your steering column (Info, Setup, and Reset):
1) when it's displaying the "oil change required" message, hit the "reset" button to get rid of the message2) then hit the "Setup" button twice and you'll see the "oil life" screen, which is now at "0%". It tells you what to do next (i.e. "hold reset" until it says 100%).
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