I have a 1999 Jeep Grand Cherokee. The vehicle is in Park, however the steering wheel was not locked. The key won't turn in the ignition.
Sounds like the key is either worn down to where the ridges in the key wont push the tumblers inside the key lock cylinder into their proper place to move the cylinder into the starting position. Or your steering colum is locked and the wheel is moving freely as if it were not. So your solution would be to either have an expert look at it (estimated cost: 200$ low/400$high) or you can attempt to fix it yourself.
should you choose the "I'll fix it myself" method....try getting a new key made at a hardware store since keys wearout over time (ie:10years of turning that old key), this may solve the problem right away if the ridges are just worn on the key. Or the hard way, you need to get a phillips screwdriver and some jewelers tools and an 8mm or 10mm wrench/rachet+socket to disconnect the battery, then underneath the steering colum just under the ignition is a hole in the colum shroud/cover, from there you can disconnect the ignition key lock cylinder (the thing you put your key into). once you've removed the cylinder from the steering colum you should test your key again to see if you can turn the cylinder outside of the colum if you cannot then buy a new ignition key lock cylinder for about 15$-30$...problems solved.
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