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Sounds like something has gone wrong in the latch itself. Even if the child lock was engaged, it should open from the outside. You will need to remove the inside panel to get access to the latch and get it to release. I would plan on changing it with either a good used latch or possibly a new one if you are unable to find a good used one.
If neither the inside nor outside door handle are operating about the only thing you can do it remove the inside door panel and got directly to the latch. Not easy to do, especially without breaking something.
What kind of problem are you having ? explain ! Can't open door power locks , inside an outside handles do nothing , can you unlock with key or key fob . Or is it a door latch problem ? If you can unlock the door but when you pull the handles ,an the door doesn't open , that's a latch problem . An that could be a tough one to fix. You would need to get the inside door panel off to get at the latch inside !
Kelley roll up you sleeves and take the door panel off the car. Don't worry you can do it. Now look inside the door with the window rolled all the way up and see if the metal rods are attached to the handles. Also see if anything is broken that the rods connect too. If every thing looks OK then make sure the latch is actually unlocked if it is unlocked and every thing looks good the replace the DOOR LATCH. Hope this helps and have an awesome day Kelley.
Now when you say frozen locked is it when you open it from the inside you want to get out because if its that I believe there should be a small switch button on the door near the catch latch (only if you can open this door from outside handel) for a child safety lock switch flick it the other way (only 2 way this switch works lock and open) and it should open from inside (if it wont open from inside and outside then the door handel trigger is either come off the only way check it is open the door cover and look if anythng has come off) hope it give some help
it is possible the rod that goes to the door latch has fallen off or the door latch is jammed,try to pull off the door panel inside the car to try and free the latch(it is hard to do ,might damage door panel
Requires removing inside panel to gain access to latching mechanism. Most likely a part has broken. Make sure window is raised. Examine all four sides of inner door panel. Look for screws and or screw caps. Remove all screws including door handle, power window and remote mirror controls. Gently pry bottom edge of panel away from door while feeling for resistance (be certain all screws are removed). When inner panel is released, raise panel up and remove. Inspect outer door and inner door latch to determine malfunction (working both controls one at a time). Replace defective parts from dealer or junk yard. Reinstall is reverse.
are out side door handles when you push on them do they work or do they feel like nothing there very common does it have rust around handles or are they seized?
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