The hood latch under the dash has no tension when you pull it. and the hood wont open
Some how your cable got broke.
Go under the car and find the cable or the latch it's not easy yet it could be,for me most of the time was a little hard to locate,just feel around.
it usually is a black plastic cable and a piece of wire sticking out pull on this wire and your hood will open.then you can get it fixed.
The cable to the hood is most likely broken. The hood can be opened from underneath by pulling the cable and replacement is not terribly difficult once the hood is open.
The cable has snapped. The easy bit is replacing it, the hard bit is getting the bonnet open to do so. Take it to a good local garage, or even to ford to open the hood, tell them you can't open the hood and say nothing. Let them open the hood for you, and close it slowly, just one click, so it it still latched, then change the cable.
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