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If you have no radio repair places in your geographic area, I would type radio repair into the search engine of your computer, and you should find palaces that advertise that service for you.
I have used them, it works.
You have to take the radio out yourself and send it in.
God bless your efforts.
Possible broken wire between door and body. May be dirty knob in radio. You can spray with crc electronic cleaner and rotate back and forth. Spray the rod not the button. Check for broken wires. Connector may be bad inside door also.
Well it is obvious that the radio has a failed circuit board and the noise (electrical) that it creates is triggering mute. You will need to remove the radio and send it in for repair to an authorized GM electronics repair center, If you click this LINK it will take you to a on line GM radio repair business, call them.
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