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to reprogram new key first you need to use 2 factory program keys.place first factory key in the ignition first turn ignition on for 3 seconds. then turn off ignition then install second factory in the ignition on position for 10 seconds.when immobilizer warning lamp begins to flash a acoustic signal is emitted.within 60 seconds. switch ignition off and remove key.then insert new key and switch on for 10 seconds a acoustic signal is emitted and immobilizer warning lamp remain illuminated for 3 seconds indicating programming completed.if all fails dealership has to reprogram new keys.
the dealer gave you a ignition key, instead of valet key.
valet key should open the driver door and ignition. nothing else. if the key can't ope the door. try the trunk. if it open the trunk, the it is a wrong key.
"...or is there a receiver in the ignition that could be faulty?"
Hi, I think you will find that there is a little coil in the steering column near where the key goes in which "reads" the key. Whether that is faulty or not is another matter. The best way forward is to get a list of fault codes from the onboard diagnostic system and take it from there. You could either go to a VW dealer, or if you are technically minded you could buy a £15 interface cable, download some free "VAG diagnostic software" and run it on a portable computer.
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