Yes its electrical and mechanical. mechanical action for the actual opening and electrical for remote opening and locking. to check you need to open it first to get to the mechanism. i know its areal pain. cant you use the key to open?
SOURCE: 2000 Toyota Sienna tailgate door will not open/broken handle
I hope I can help, I had the same problem on my 2001. I called the dealership and they said 375.00 + parts to fix. Being mechanically inclined I decidet to try it myself. Please understand, this is not exact, but is a pretty good guide. To open from the outside, make sure doors are unlocked(mine relocked after a minute or so) place a screwdriver, long and thin, into the slot that the handle passes through the door on the right side. Raise the handle of the driver, and you should be pressing down on a cable that operates the latch. the door should release. If you cant do that, from the inside, remove the two side trim pieces. Then remove the inner door panel, One screw under plastic cap on handle, one under cap on strap... and pop off all plastic buttons(hidden) between the door and cover, a 1" putty knife will work for this. You will see the cable that used to connect to the handle. Remove the cable by pulling it through the slot(apparent when you get to it) and now remove the two screws that hold the handle on. Also, you have to remove a screw from the passengers side of the cover plate over the handle. the plate will slide(not sure which way now), and it will come off. replace the handle and etc..... inreverse.. Took me 25 minutes, start to finish. Further questions, let me know. remember, mine was 2001 Sienna.
SOURCE: 2002 VW Jetta WAGON GAS TANK DOOR LOCKED
look for an emergency pull cable in the boot (trunk) it should have one
SOURCE: Lock on Tailgate will not release
Try checking that the handle in the tailgate returns to the 'open' postion. Once in a while, usually during/after the winter, the tailgate handle gets stuck in the 'pressed in' postion. I have to use WD-40 or some other lubricant to get the handle working again, which allows me to unlock and open the tailgate.
SOURCE: my 2004 touareg tailgate does not open.
The inside cover must be removed to lubricate the tailgate mechanism.
SOURCE: 2004 GMC Envoy XUV SLT
There is a technical service bulletin regarding this problem with 2004 GMC envoy. Actually there are 3 separate issues with regards to the elecronic tailgate. The reason why the dealers are backordered is the part you want keeps failing after a time of being installed.
For the particular problem you have of the electronic latch not working, the bulletin recommends a inspection of the endgate connector C900. Look for the wires to be backed out of the connector or not properly crimped. To crimp you will need a crimping tool available at any electrical supply shop. The connectors can be had from the dealers.
The other solution referred to intermittent operation of the endgate but can apply in your situation also. For that, look for chaffing at the wire harness connectors for the endgate actuators located at the upper right and lower left latches. They have been found to be pinched up to 8 inches away from the actuators. In this situation it would be ideal to replace the connectors and install in a way so wires will not be pinched.
The other thing to look out for is dusty sensors. For this you will need to remove the tailgate trim panel and locate the 2 optical sensors on either side. You can feel them with your hand, they will be the size of a nickel. Clean all the dust under the trim. In addition to that you should open the switch and use contact cleaner to clean out any dust or debris inside there. There is no mechanical way to open the door once the electronic side has malfunctioned without damaging the door. I hope this helps.
549 views
Usually answered in minutes!
×