Rear Quarter Window Actuator - Right (A20)
Behind the right rear interior body panel
Rear Quarter Window Actuator - Left (A20)
Behind the left rear interior body panel
Rear Quarter Window Inoperative
1
Did you review the rear quarter window description and operation?
Go to Step 2
Go to Symptoms - Body Rear End
2
Verify that the rear quarter windows are inoperative.
Do the rear quarter windows operate normally?
Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems
Go to Step 3
3
Are both rear quarter windows inoperative?
Go to Step 4 yes
Go to Step 6 no
4
Does the test lamp illuminate?
yes Go to Step 5
no Go to Step 7
5
Connect a test lamp between the accessory voltage circuit of the rear quarter window switch harness connector and the ground circuit of the rear quarter window switch harness connector.
Does the test lamp illuminate?
Go to Step 8
Go to Step 10
6
Does the test lamp illuminate?
yes Go to Step 9
no Go to Step 11
6
Does the test lamp illuminate?
yes Go to Step 9
no Go to Step 11
7
Test the accessory voltage circuit for an open or a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
Did you find and correct the condition?
Go to Step 14
Go to Retained Accessory Power (RAP) Inoperative in Computer/Integrating Systems
8
Inspect for poor connections at the harness connector of the rear quarter window switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.
Did you find and correct the condition?
yes Go to Step 14
no Go to Step 12
9
Inspect for poor connections at the harness connector of the appropriate rear quarter window actuator. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.
Did you find and correct the condition?
yes Go to Step 14
no Go to Step 13
10
Repair the open in the ground circuit of the rear quarter window switch. Refer to Wiring Repairs and Connector Repairs in Wiring Systems.
Did you find and correct the condition?
Go to Step 14
--
11
Repair the open in the appropriate power window motor rear vents control circuit. Refer to Wiring Repairs and Connector Repairs in Wiring Systems.
Did you find and correct the condition?
Go to Step 14
--
12
Replace the rear quarter window switch. Refer to Quarter Window Switch Replacement .
Did you complete the replacement?
Go to Step 14
--
13
Replace the appropriate rear quarter window actuator. Refer to Body Side Window Actuator Replacement .
Did you complete the replacement?
Go to Step 14
--
14
Operate the system in order to verify the repair.
Did you correct the condition?
System OK
Go to Step 2
Switch a known good relay from a working circuit into the non working circuit.
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