Rear latch won't open
If there is no exterior handle to open the hatch you are in a pickle. The rear hatch interior moulding assembly will have to be removed from inside the vehicle to access the lock assembly. This may crack/damage the moulding assembly as it is not designed to be removed this way. Once removed the door can usually be opened manually and then diagnosed for the problem. It may be a defective lock solenoid or latch assembly. I would have a pro look at it as they know how to disassemble these things with minamal to no damage.
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