If the key turns and the door won't unlock, work the power lock switch between lock and unlock, several times, that might free it up. If the key does not turn, shoot some WD-40 into the key hole and then try working the key in and out several times, before trying to turn the key. Hope this helps.
SOURCE: rear hatch wont open
Spray WD-40 or similar lube in key slot, using red tube from can & insert it as far in the key slot as you can, and spray it often & lots, it may take quite a few times, or it may not release at all, but keep working the key in & out and try to turn as well as keep trying your power lock & remote. Get as much spray as you can up inside the handle area too especially at both ends. It's a hit & miss but you may get lucky. If you do get it open, you need to remove the inside panel & get to all the linkages, especially pivot points & spray them down good to unseize them, then after, coat them well with white lithium grease.
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