I had the same problem with my 98. I pulled the door panel and found that the lock tabs on the switch bezel had broken off and allowing the switch assembly to fall into the door. I didn't feel like trying to find a replacement bezel so I used some small grey wire ties to hold the switch in place. The grey ties matched the interior color and you hardly know their there. That was many months ago and I haven't had a problem with it scene! Good luck with it!
Remove the inner door panel & see what
the issue is
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