I can't even find the pump.
SOURCE: replacing windshield washer pump
I assume you access from underneath. Remove plastic shroud and expose reservoir and pump? right?
SOURCE: 2002 Dodge Caravan Windshield Washer
If the pump still makes noise, you may just have clogged nozzles, have you tried those yet? Also, if you have windshield cleaner left over from summer, it may have frozen in the lines.
SOURCE: Removing the windshield washer reservoir in a 2002 Chrysler T&C
REMOVAL
INSTALLATION
SOURCE: The windshield washer fluid isnt coming out for
Yes there are two pumps located in the wiper fluid reservoir. If your in a bind, you can switch the plugs and small hose that go to them because they are both the same. The upper pump operates the back, and the lower pump operates the front. The back won't work until it gets replaced, but it beats driving backwards.
SOURCE: my front windshield wiper pump
First make sure you have water in washer reservoir, with ignition on reds (not started) then get someone to operate washer while bonnet is closed otherwise the wipers (may come on) may damage your bonnet (would also be a good idea to throw some water on your screen before commencing), listen for a buzzing noise, if you can hear that noise than your washer motor is ok, if not - if fitted with fuse check it and if fuse is ok than your motor needs attention. If motor is ok than while someone is operating the washer motor look under the car to see if there is any water leaking, if there is water leaking than the hose going from your washer bottle to your washer nozzles has come off somewhere, visually check this hose, usually small diameter and clear in colour, reconnect or replace it. If there is no water leak and you have full water and motor is working, than your nozzle, usually located on the bonnet or wiper arms are blocked, this mainly happens after polishing the vehicle. There are 2 main ways of cleaning these nozzles, easiest way is to get a fine pin and poke it several times, this will clean it 85% of the time, if it does not work than you need to find the hose that connects to it and pull apart at a join, closer to the nozzle the better, and give it short burst of compressed air, have to be careful not to pop the hose out at the nozzle as some of them are located in really awkard points, hope this helps.
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