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The S/No is you serial number it is asking for. Try putting the S/N in the internet and see if that radio comes up with solutions. Otherwise take it to a dealer. For that I think they would have an answer for you as to how to fix it free of charge.
I just did this yesterday for an M3...
pull the stereo out of the dash far enough to read the serial number... call the dealership and they will look it up free of charge and give you the code... write it on the radoi for future reference...
Call the manufacturer of the stereo (most BMW have Alpine). You may need to remove the faceplate to get the model and serial#'s and will also need your VIN # to confirm the stereo is still with the car. Explain your situation and they should provide you with a code to reset your stereo. Best of luck.
Greg
only way to obtain a radio code is through the dealer. Call BMW with the radio's serial number which is located at the back of the radio and they will give you the code
If the radio is displaying code wait, or wait, then the ignition and radio must remain on for 1hour. I would contact a dealer within the USA and provide them with your radio serial number. The serial number can be displayed in the radio by pressing and holding down the "M" button while turning on the ignition.
Get in touch with the dealer. You may need to go there. If so, bring your title, registration, and photo ID to prove you're who you say you are, and the car is yours. They can look up the code for your car based on its VIN number. They may charge you though, up to an hour's labor, so be prepared.
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