I will answer this as if it is a manual gear box as the solution will be different for an automatic.
First gear has a syncro ring energise spring that when pushed against the syncro cone in the gear spins the gear to the relevant shaft speed so that engagement is smooth. Because of the vast difference of the shaft speeds when engaging 1st gear the energising doesn't get a chance to work and so the gears refuse to mesh. To possible ways to get around this is to keep the road speed low say around 10mph or less or increase the engine rpm up to around 3500-4000rpm before trying to engage 1st gear. Basically the syncro is for engaging the gear as you are coming to a stop or going very slow . Check the drain plug magnet for metal as the clutch shaft bearing may be moving forward and preventing the engagement properly.
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Standard or auto? Could be a clutch adjustment or linkage issue.
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