Unit door open no dvd disc system is not working

The unit is connected by small set of gears that push tray /disc out. As tray comes out it either pushes disc out of slot or pops open door (depending on which style of face you have). If you have kids I would not be surprised if something is caught in between disc and face or jamming edge of door. (know this from own experience). The face of player can usually be carefully popped off by gently prying at corners. If you get face off you may be able to see if something is stuck in unit that does not belong, or see if a piece is broken loose near face. If unit has door that opens you can try using a slim but stiff piece of plastic and keep tension on door with plastic while hitting eject button. On some units there is a small hole on face that is manual release that ejects disc - even if no power. Usually takes a long straight push in hole (straightened paper clip or dental pick) and it manually pushes gear set to go out. So many of these units are different but most do have a manual release. Check owners manual to see if it shows a picture of face and possible release hole. Have had kids fight over changing a disc and pushed in on it while it was ejecting so it stripped gears, and had kid hang on ceiling mount unit that tore screen totally off. I feel your pain....

Check for a scratched or dirty Navi DVD disc. Clean or have the scratches polish out at your local game store. Video game stores usually have a disc repair machine that polishes out scratches.
Note: In some cases the Navi unit can cause rotational scratches on the DVD. If this is the case than the Navi unit will have to be replaced.

i have the same problem with my 2003 volvo, did u fix it?

is the door open??? if so, we need to know if it is or not. I know on a Honda Odyssey, its under passenger seat.

Was the door open when you got the message (easy to do)?
Did you close the door properly?
Did you replace the disc shiny side down?

Unless it has been stolen, it is unlikely the disc is missing.

This disc the error references comes installed inside the navigation unit that is underneath the driver's seat.  There is absolutely no reason to pull the disc out, unless you are replacing it with a newer disc.
  It is possible to accidentally hit the unit with your shoes or while vacuuming the floor in that area.  Check under the driver's seat and make sure that the unit's door is not open.  If you still have a problem, then open the unit's door all the way, press the eject button and check the disc for scratches. If no disc comes out, then you are definitely going to need a replacement. If a disc comes out, check it for scratches and reinsert it if it looks ok (as it should).  Then close the unit's door and retry to use the navigation system.

Hi,welcome fix ya. the correct disc for your pilot has a black label and the version should be between 2.11c to 2.60 any other disc will not work in your unit. If there is anything else I can help you with let me know.

NAV unit uses a DVD disc. If its a copy, it may or may not work. I suggest you remove the NAV disc, unplug the NAV unit from power for 4-5 minutes, reconnect the NAV and try inserting the disc again to see if it reads. If it still does not read, another NAV disc needs to be inserted to verify its not a "bad" NAV DVD disc issue. If it still cannot read the second disc, the NAV unit is bad. The handbook feature needs the disc inserted in the slot 1 of the CD changer unit.

This Unit is asking for the Format Disc. It will need to be Formatted before you can use it. The Dealership has the CD that you need for this. It should have come with the Unit. Please Rate my Response, I need all the Help That I can Get! Thanks!