Certainly not. Still under warranty? Are they rear calipers or drum brakes with brake shoes? If drum brakes, they are self adjusting. You drive in reverse a short distance, hit the brakes, reverse again, hit the brakes. Every time you do that, the adjuster will move the brake shoes outward as needed to adjust for wear.
Try it and see if the brakes are better. Brakes with calipers and rotors do not require adjustment-they are truly self adjusting.
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How do I know what brakes I have?
Just look at them. Probably don't even have to pull the wheel off. Caliper brakes with rotors are exposed-should see the shiny part of the rotor. Drum brakes are not exposed, but have the brake shoes inside the "old style" drum that fits over the wheel hub. When the wheel is taken off, all you see is that drum with the wheel lug studs poking out of it. If still not sure, have someone look at it for you. Anyone who has worked on cars or brakes can tell you.
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Sure. Hope you get it resolved.
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