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bottoming out usually means rear air shocks have gone out or if in the front bad struts ,is the air pump coming on should here it when you start car and put weight in the rear
Your car is kind of new so I would be shocked if the shocks or struts or springs depending on the model are bad but you may want to check them. In regards to hearing the motor running in the back sounds like it is your fuel pump. hope this helps
the first thing is the fuses. i've seen many of these that the rear air shocks are bad but customer doesnt know and the pump runs until it burns out,after checking the fuses start the car and listen under the hood for the pump to turn on, if pump turns on then check shocks for leaks, also you would have to make sure the pump is producing air as it runs and the last thing is the level sensor located under the rear of car.
You have an automatic ride leveler system that appears to have appreciable leakage in the rear lift cylinders or connecting lines. The pump for this system will wear out trying to replace the leakage--get it checked out. Hope this helps!
I hate to break the news to you but there are not any available. If the car needs shocks you have to get the air ride one from a dealer parts department.
The good news is....the shocks are probably not your problem...there are valves and sensors, as well as tubing and a pump...any of which could be the problem.
Most auto part stores that I have been in stock the haynes auto repair manual, I have gotten some for way back in the 70's. If you don't see them, ask if they have them.
Is there power at the compressor? If not, check the level switch located at the rear of the vehicle (connects the rear axle to the body via a small arm that moves with body up/down motion)
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