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I had a Jag with the same issue. I had to pull the radio out and get the model and serial number then contact Jaguar to get the radio code (and pay $10). There are several websites that offer "free" access to radio codes for Jags but you end up having to remove the radio and get the information anyway.
Radio codes are normally dependent upon the serial number of the radio. You obtain the serial number off the radio and contact the dealer and they can give you the code once you verify that you are indeed the proper owner of the radio.
This is easy, contact Jaguar UK give them the VIN, be prepared to provide two pieces of proof of ownership and they will help you out. I have found Jaguar US to be most cooperative.
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