If the cable link to the latch is rusty or broken you have to take the front grid down. It's relatively easy. It's held there by plastic fasteners. Then reach for the latch with you hand, or the leftover broken cable. Pull it, it should release the first latch, than you just have to get to the security latch, like you usually do to open the hood.
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It's only "thanks for trying" because when I went back out and tried to open the hood one more time, I was able to with no trouble. Since then I've had my car at two different garages and no one had an issue with it. I think the real problem was me.
how to install 2001 dodge neon hood latch
Cable is not broken but hood will not release when the lever is pulled
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