Check radio 20 AMP FUSE.IF YOU GETTING POWER BUT NO SOUND OR RECEPTION CHECK RADIO ANTENNA WIRE COULD BE DAMAGED OR DISCONNECTED.
This is one of two things, iit may be a loose connection or bad radio, take radio out and turn it on, wiggle on move wiring around if it goes out then its a bad connection but if it does not then radio is bad, the radio can be repaired but may be cheaper to replace with a used one or aftermarket radio.
SOURCE: I own a 2010 toyota avalon limited & periodically the radio just stops working
Need to have the dealer check it out. Should still be under warranty.
If not you need to check the wire connections, could be loose.
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