The most common cause of this problem is that the gas gage sending unit that senses the fuel level is defective, it is an open circuit. The sending unit is part of the fuel pump module and all comes as one part. To replace the fuel pump module you must drop the fuel tank out of the truck.
You can do this without dropping the tank.
There is a panel where you can cut in just above the fuel pump and change it easily and painlessly.
See the attached video that I made.
https://www.youtube.com/watch?v=9gmRG5ECodo
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