ZT Group Recent Questions, Troubleshooting Help & Support

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Hello, I have a problem

Somewhere on the computer is the access code to re-install and activate XP from Microsoft, if it was still available. But it's not. Do you really want to buy XP again? Or pay for newer software on an 11 y/o PC? Recommend you put that money into upgrade. New or used.
2/6/2018 6:40:21 PM • ZT Group Cisnet ... • Answered on Feb 06, 2018
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Internet Explorer is not working. What I can do

To reset Internet Explorer settings
  1. Close any Internet Explorer or Windows Explorer windows that are currently open.

  2. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Internet Explorer.

  3. Click the Tools button, and then click Internet Options.

  4. Click the Advanced tab, and then click Reset.

  5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.

  6. In the Reset Internet Explorer Settings dialog box, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

    Your changes will take effect the next time you open Internet Explorer.

Notes
  • If you close all visible windows, but still get an error message when trying to reset, you might have programs running that are not visible. Restart Windows, open Internet Explorer, and try resetting again.

  • To back up your home page or home page set before resetting Internet Explorer defaults, see Back up your home page or home page tabs.

  • If any of the categories fail to reset, it is because Internet Explorer could not access a file or registry setting. This can be caused by insufficient security privileges, files or settings being used by another program, or low memory or high CPU usage. You can either continue to use Internet Explorer without restoring these settings, or restart your computer and try to reset again.

  • If you are using Internet Explorer on a server and have turned off Enhanced Security Configuration or hardening (stronger security settings for use on servers), reset will go to client-level security. You must reinstall hardening if you want the increased security level. For more information on Enhanced Security Configuration, see Enhanced Security Configuration for Internet Explorer online.

  • To re-enable add-ons, see Internet Explorer add-ons: frequently asked questions.

12/5/2017 7:30:56 AM • ZT Group CISNET... • Answered on Dec 05, 2017
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Sometime after installing some cd

There are about three things that might have happened. They're all mentioned at the following link: https://neosmart.net/wiki/hal-dll-missing-corrupt/ Any Windows CD of the exact same Windows version can be used if you decide to try that route. You're really just looking to repair Boot.ini or hal.dll
10/2/2017 11:30:48 PM • ZT Group Cisnet ... • Answered on Oct 02, 2017
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I had a phone delivered to me. I have the phone number but I do not have the account pin to activate it. what to do?

Contact your service provider for the pin.
10/7/2016 12:41:00 AM • ZT Group... • Answered on Oct 07, 2016
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2answers

How can I add 1GB RAM to cisnet pc?

its best to take out lower ram and replace with 1gb ram,and always buy in pairs.
3/30/2015 2:13:44 AM • ZT Group Cisnet ... • Answered on Mar 30, 2015
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Hows the fastest, easiest way to change the content filtering level?? I am unable to download apps, nothing.

  1. Open the Google Play Store app cc10da51cb495de8c4bf040090171c92f1ac.
  2. Touch the Menu icon 966cae213cc274b018d091792568ff148021 > Settings > Content filtering.
  3. Choose your filters > OK.
    • After changing your settings, you'll be asked to create and enter a PIN to help prevent unwanted changes to your filter settings.
You will need to know the PIN number to remove the filtering.

see this web page

Restrict app downloads
2/26/2015 9:25:09 PM • ZT Group... • Answered on Feb 26, 2015
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2answers

How do i know if my usb port it working

plug a device into it and see, eg a flash memory stick. If it doesn't work try different usb socket 20.December.2014 ps there be a number of reasons why your usb port doesn't seem to be working If it doesn't. Some are software related
12/22/2014 10:19:16 AM • ZT Group Cisnet ... • Answered on Dec 22, 2014
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2answers

Need to speed up my computer

Several ways of doing this. As far a software goes install Glary utilities. your can have it installed for you for FREE by going to www.ninite.com then checking Glary and then clicking on Get Installer. Once it downloads the installer just click on it and it will install Glary Utilities on your computer. Not only does it clean, it defrags your hard and defrags your REGISTRY.
12/4/2014 3:13:02 PM • ZT Group Cisnet... • Answered on Dec 04, 2014
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How can I obtain restore disks for a Zt 2176La desktop computer? Hard drive has failed.

I had the same problem didn't have a restore disk but you should have one that came with the system I restore mind with out the disk --( just type this in) how to restore pc are laptop to factory setting page will open follow instruction and once done you will be good to go let me no how you came out good luck
9/23/2014 7:42:23 PM • ZT Group... • Answered on Sep 23, 2014
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How to you back up files on cisnet computer if system is not operating

CMOS settings could be set at fault so go check bios settings by tapping f8 or del or F2 .choose either cd or hd 0 as first start up or reset to default then press f10 to save and restart.if it still causes problems it could be boot sector of hard drive or a loose cable .its down to some detective work.if it's not a hardware issue I.e. Corrupt bad sectored drive , faulty cables ...then it has to be software issues. Sometimes if you leave memory card in a slot or you may have left a disc in one of your drives.this can sometimes be the cause if none of the above then something is corrupting startup which means boot sector root kit problems
9/6/2014 6:38:29 PM • ZT Group Cisnet... • Answered on Sep 06, 2014
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Can i upgrade intel 8280 1eb usb universal host controler to a usb 2.0 ?

The following lines in your USB controller discriptions, means that you have ISB 2.0: "Intel(R) 8280 1DB/DBM USB 2.0 Enhanced Host Controller - 24CD" -- Click on Link to Add MS to your News Reader: news://msnews.microsoft.com Basically its already usb 2.0 and you don't need to upgrade it anymore Hope I was able to help you thanks
7/29/2014 4:08:07 AM • ZT Group Cisnet ... • Answered on Jul 29, 2014
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I own a C ISNET CI-3003X and it has a red light

It could be a defective or dirty video card. But in the some cases, where built-in graphics is used (no video card, built-in to motherboard) it is the memory (RAM) that is causing the problem. Try removing your video card (if you have any) or memory from the board. Video card removal instructions: http://bit.ly/1m0jwb3 Memory removal instructions: http://bit.ly/1s5svYr Clean the pins (gold contacts) with a rubber pencil eraser. Install the memory or the video card back to the board & power-on. If this doesn't work, replace the defective unit. You may also try cleaning the internals of the computer using a non-static brush & a can of compressed air.
5/8/2014 3:53:29 AM • ZT Group Cisnet ... • Answered on May 08, 2014
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What kind of ram do i need

Yes, there is. You can find information about it here: http://en.wikipedia.org/wiki/DDR_SDRAM If you want real help, know your motherboard's brand & model so we could check what type of RAM it supports. If you can't find out, download and install speccy or aida64. It could give detailed report about the specs of your pc. Hope this helps.
4/26/2014 3:34:41 AM • ZT Group Cisnet ... • Answered on Apr 26, 2014
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I cant use the screen saver and i updated my computer to the windows 7stater and i need a video card that is 3D campatible

Nvidia have 3d campatible ones, also if you cant use your screen saver that most likely means you cant use windows aero, so you might just need the graphics driver.
4/18/2014 4:32:29 AM • ZT Group Cisnet ... • Answered on Apr 18, 2014
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Attila

Be the first to answer 3/26/2014 4:01:27 AM • ZT Group CISNET... • Posted on Mar 26, 2014Be the first to answer
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My boot menu key is disabled how to enable it

when the computer boots up use either F2 , F4 , F6, or F8 sometimes you need to press both F4 and F6 together and once in the boot menu enable the options under boot menu and restart the pc
2/18/2014 1:27:11 PM • ZT Group Cisnet ... • Answered on Feb 18, 2014
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How to access boot option my boot option is disabled

Windows operating systems support a variety of boot options on the Windows Advanced Options Menu that allow you boot your computer based on your need. They support boot options such as Safe Mode, which is generally best for troubleshooting and virus removals; or the Safe Mode with Networking, which allows to use an Internet connection while troubleshooting system problems. Within seconds, you can access the boot menu and select the option that works well for the task you want to accomplish. Shut down all currently running programs and restart your computer. Press "F8" repeatedly before the Windows icon shows up on your screen. This will bring you to the "Windows Advance Options Menu." Scroll down and select the boot option you want. Press "Enter."You can select from "Safe Mode" "Safe Mode with Networking" or your regular booting option. Choose the boot option based on your need. For troubleshooting, it is advisable to select "Safe Mode" because only a certain amount of drivers and resources run allowing you to resolve issues
2/17/2014 5:24:29 AM • ZT Group Cisnet ... • Answered on Feb 17, 2014
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