XM Radio Recent Questions, Troubleshooting Help & Support

to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

Chec batt and antenna

You need a static blocker/inhibitor get it one at any stereo installation center or radio shack and wire it in the hot or ground. There are different types the sales person can help with the type for your vehicle. Gunny :-)

The problem is amazingly simple. The red wire goes to your ignition so it turns the radio off when you power down your car so as not to discharge the battery. The YELLOW wire is usually your memory and it connects to the power side of your fuse box (anywhere will do as long as it's powered when the car is off completely). Occasionally this wire is blue but it's rare. This wire draws a tiny little bit of power so your stereo doesn't 'forget' your station settings etc. BTW Pioneer is one of my favourites :)