Xitel Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 17 Products
  • 91 Answers

That's because there was no MP3 encoder included in the software that came with the Xitel Inport kit. They were using a third party codec (fastencc.exe) which was being hosted by someone on Geocities. That person took it down from the site, so now the software doesn't know where to go and locate it to install it on your computer. I'm having the same problem... so I'm currently looking for a fix.

Xitel INport... | Answered on Apr 17, 2012

Hi Harry:
You directed this question at me, but unfortunately this isn't my expertise and I am unable to provide you with a real solution at this time.

Hopefully one of other experts will be able to provide you with a real solution.

Thank you for using FixYa.

Xitel Televison... | Answered on Feb 06, 2012


There may be a conflict with your sound card.

From Xitel:


2. Make sure that in the Audio tab your soundcard appears as the Preferred Playback device with USB Audio or INport as the Preferred Recording Device. There should also be a check next to the option 'use only preferred device'.

3. When you start LPRecorder you should also make sure that Recording Device is set to USB Device or INport and Playback Device is set as your soundcard and that there is a check next to the option Simultaneous Playback.

Hope this helps.

Xitel INport... | Answered on Aug 22, 2011

There are 3 programs that were delivered with this unit: a ripper, a recorder and a processor.
They can be downloaded from their original sites:
ripper - http://www.cfbsoftware.com/lpripper/lpripper.aspx
recorder - http://www.cfbsoftware.com/lprecorder/lprecorder.aspx
processor - http://www.wavecor.co.uk/wavedl.html
You will need the serials that are needed to activate them - they were printed on the sleeve of software disk and at the back of the user manual.

Xitel INport... | Answered on Jun 27, 2011

The product details say that is a plug and play device, this means it shouldn't need a driver, how ever with it being used with windows 7, I don't know if that makes the difference. Shouldn't, but never no, I also had no luck finding drivers. I would uninstall the drivers associated with it and reboot your computer with this hooked up and see what happens.

Xitel Pro... | Answered on Jun 10, 2011

To find the registration and code key numbers for software on your computer, go to www.download.com and download "Belarc Advisor" it is FREE. It will scan your system and bring up a report screen showing all your hardware and software, including software license numbers and code keys. It will also tell you which MS patches and fixes are installed or missing.

Xitel INport... | Answered on Apr 13, 2011

INport - Windows 7 compatibility

Your INport Deluxe hardware and software is all Windows 7 compatible straight out of the box. Please click below to download the Windows 7 user manual addendum for instructions on how to install your INport Deluxe hardware.

Windows 7 user manual addendum


Xitel INport... | Answered on Apr 08, 2011

Contact support@xitel.com. and ask how to re-download the program.

Xitel INport... | Answered on Feb 07, 2011

Most of the time the package of the CD the code was on it try to locate the code their else the email with do the rest.

Xitel INport... | Answered on Jan 19, 2011

diana..i have the same problem

Xitel INport... | Answered on Jan 08, 2011

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Xitel Experts

Peter Dragonetti

Level 3 Expert

798 Answers


Level 3 Expert

5683 Answers


Level 3 Expert

84543 Answers

Are you a Xitel Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides