Ximeta Computers & Internet - Recent Questions, Troubleshooting & Support
External hard drive says disc is not formatted, do you want to format now?
I would go into your disc management and see if it is recognised there, if it is, see if it has a drive letter assigned to it. try plugging it into a different usb port and wait until it has run up before trying to access it. if you say no to the format request you should be able to do a disc scan that would repair the error.
12/31/2017 1:34:49 PM •
Ximeta...
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Answered
on Dec 31, 2017
Ximeta External Hard Drive
You need to stop using Vista as Microsoft has not supported it since 2014. OK to use Vista for a while after 2014 because Windows Update still gave security updates for other Windows products (Word, Works, etc.). But now, Windows Update for Vista will not work anymore for anything. At least switch to Windows 7 as Microsoft will probably support it until 2020.
12/15/2017 1:12:10 PM •
Ximeta...
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Answered
on Dec 15, 2017
Win 7 64 bit freeze
I have the same problem. I don't have the right solution but I discovered a workaround.
The problem occurs everytime when I install a windows 7 update.
My work around:
- When Windows determines an update I disable the NDAS service with msconfig
- The update is installed without the NDAS service operational.
- After update I enable the NDAS service with msconfig
- I restart my computer. Then it freezes.
- After a hard reset, the computer restarts in Safe modus. I restart my computer and my computer works, till the next windows 7 update. Then I start again van 1.
Very suboptimal, but it works.
Anton
8/10/2011 8:00:23 PM •
Ximeta...
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Answered
on Aug 10, 2011
My Ximeta HD10 network / usb drive will only work
if your computer came with
a motherboard disc the drivers could be on it
click start control panel
administrive tools ,computer management ,device manager look through all
of your devices if you see a yellow question mark?or exclamation mark
! or red x
right click to reinstall
drivers or
if you can see your usb but
its not working
ports(com&lpt)right
click update driver
make sure the lead/s that
attach to this drive have a secure seating and are not bad/faulty the light on
only tells that its getting power it might not be getting enough power you
might test the lead/s or
just replace the cable of
the hard disk, when you plugged the external disk drive you got that
windows could recognize the USB device change the cable everything should work
fine again, sometimes the wires inside the cable will be damaged due to bending
or stretching or placing heavy equipment upon the cable,
check the USB leads that
attach to the motherboard usually red-white-green-black make sure they are
securely seated and have no dust build up on them dust will cause static and a
lot of unforeseen problems
hope this helps
"how do you open case ,ximeta ndu10 120 external hard drive"
On the plastic sides of the case, near the back, there are 2 holes - one on each side. Inside these holes are recessed plastic tabs. You should be able to look in the holes and see part of the tab.
They don't take much force, but if you insert a straightened paperclip or coat hanger, just enough to push the tabs a couple of millimeters, you can then slide the top half of the case forward and off.
I need the book too know how too instal the
hi
Decide which hard drive will be the startup (master) drive. If this drive was the startup drive previously, or if it's a new hard drive, then the master drive designation will already be set.
Step 2
To change the designation of a new drive to be a slave drive, skip to step 4.
Step 3
To change the designation of an existing drive to be a slave drive: Turn off the computer, unplug the power cord, remove the drive from its drive bay, and disconnect the drive from its power cord and ribbon cable.
Step 4
Check the hard drive documentation or the label on the drive itself for master/slave jumper settings.
Step 5
Find the jumpers on the circuit board of the drive. Jumpers are plastic plugs with metal sleeves that form a circuit between a pair of pins. Jumper locations are labeled on the board with a J followed by a number (such as J20).
Step 6
Use tweezers or very small pliers to remove or reposition the jumpers to the configuration shown in the documentation or on the disk label.
Step 7
Install (or reinstall) the hard drive in the computer. (See "How to Install a Second Hard Drive.")
vote me if you solve your problem
Can't list files Listing under MyComputer says
Try to Run scandisk to repair the drive. Also check for virus in your computer due to which you are facing this issue. Clean the virus from any antivirus tool with latest virus defination will solve your problem.
Will not open
There is a very good possibility that this hard drive has crashed. However, there is a little trick you can try. Disclaimer: There is no guarantee this will work and there is a very good chance you will not be able to retrieve your data. If data is very important, I would recommend taking it to a data recovery specialist. If you would like to try on your own, seal the hard drive in a ziplock freezer bag and freeze overnight. Try to access your data as soon as you remove the hard drive from the freezer in the morning. (I have seen this trick give up to an hour or two of use out of a dead drive.)
Hope this helps
Disk was dropped while active, now it makes a tone
Hello
Thank you for using FixYa for your problem
Sorry but dead now, is it a clicking type of sound
Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks
Richard Scott
Technical Support
New Zealand
12/1/2009 9:57:32 PM •
Ximeta...
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Answered
on Dec 01, 2009
I recently copied a lot
Hi and welcome to FixYa,
Your description of "...
copied..." is very significant as it indicates that the original files are technically still in the external drive and '
were not erased'. Since the external drive appears to be still recognized by the computer, then what must be tried is data recovery.
While there are a number of
free recovery utilities on the Internet, I have had very good results with
GetDataBack.
You would need another drive where to save the extracted / recovered files. To my recollection, the last time I did a recovery of a 250Gb HD, it took the computer nearly 24 hours.
Good luck and thank you for asking FixYa.
How do I format the ximeta netdisk 160? It no
It depends a lot on your operating system.
Try typing compmgmt.msc in the RUN box on the start menu
Select disk management and the disk you need to format and do it from there.
If you still have problems read on below
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Not finding what you are looking for?