Xerox Printer Division Popular Questions, Answers, Tips & Manuals

Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.

1. Select [Printer] on the Touch Screen.
2. Select the [Tools] tab.
3. Select [Setup].
4. Select [Service Tools].
5. Select [Reset NVRAM]. A confirmation screen will be displayed.
6. Select [Reset NVRAM] again.

Related Knowledge Bases:

Do you have an error code?

Probably requires separation pad cleaning/replacement

Hi Zelwe Mwanza show me error code pls

If this printer was installed from the network its possible the windows 8 driver was incorrectly loaded on the server or from the disk. Happens a lot. If you have access to the change driver tab under printer properties, change it to a windows seven driver. Those can be found at www.xerox.com, clicking support and drivers and then typing in the model number and clicking on driver/downloads. You can at this point either let the automated Install handle it, or cancel after it has extracted to c:\xerox and manually change the driver as mentioned above. PS and pcl make no difference, however I highly do Not recommend the global driver for this little guy.

If you dont have the option to print from your computer it is a driver issue. If the printer wont physically pull paper try replacing the Pickup rollers