Xerox Corporation Popular Questions, Answers, Tips & Manuals

the problem of your machine is mechanical you must change your gears found on your machine.

Process drive unit broken. Common problem on solid ink series.

Get in touch with Xerox as a problem with one of the print heads and tubing has a problem. It's not an easy problem to fix without parts. Good Luck.

This link should help you out : ColorQube 8870 Rejects Ink

You need to reset the inital alignment of the printer. This process its perform at the start of the machine. If u need the service manual mail me at; [email protected]

The error is a Process Drive Fault. This may be a problem with the Process Drive's Gears. You probably need to go through the replacement procedure again. Xerox says to check if they are in their home positions. NOTE: Usually, manually tilting the head back and forth using Drum Maintenance Shaft should leave the Process Drive aligned.

91,721 Printhead Tilt Fault A Printhead Tilt error has occurred. The following troubleshooting procedure applies to this error. Initial Actions • Reboot the printer and verify the error persists. • Check that the Process Drive gear train is properly homed. • Check for obstructions or ink spills around the Printhead. you might need a service manual if you can't fix it with this simple simple actions. Hope this helps.

Ink contamination, if purging Cleaning Ink Smears Multiple times doesn't work than replacement of the resevior is needed

Try this: Enter Service mode: 1. On the Control Panel, press the Down Arrow button to select Troubleshooting and then press OK. 2. Press the Down Arrow button to select Service Tools, and then press OK. 3. While pressing and holding down the Up Arrow button, press the Down Arrow button to display the Hidden Service Menu. Select Reset Error Log Reboot the machine? Yes Wait for about 15 min. Should be all right after that. Last time did work just fine for me! If don't work mail me at: [email protected] or [email protected] And we try something else.

The toner cartridges have a small CRUM chip fixed on the end of each tube. If you change them from a previously empty cartridge then it will still show empty. You just can't fool them. Good Luck.

Appears to be a marking unit issue.

Ink contamination use clean ink smears several time to clear, if that doesnt work replaceing the in resevior is the only option

Drum belt vibration, those models had an upgrade to a more sturdy belt which is green in color

There is no "reset", except to replace the Maintenance Kit. That will reset the life back to 100%

Defective part, triac possibly part number 084K35871 have a tec look at it

This may be related... http://www.fixyourownprinter.com/forums/laser/61500

Anthony, I'll assume your printer is wasting paper. Firstly remove the paper, that should stop it, then try and enter Centreware, check the www.Xerox.com website as to how to do that. From there you will have more control from there. Replace the paper as a check, and hopefully the problem will be sorted. Good Luck.

Anthony, Please remove the paper and see what happens next. Open up the print driver and look to see if the queue is full of prints not sent, If so, delete them from there. Check over the information the configuration page if any thing looks irregular. Check the settings against the copy first printed when the printer was first installed, it might be tucked inside the machine panels. This problem looks like finger trouble to me. Further investigation is needed. When your sure everything is as it should be, replace the paper in the tray again. Good Luck.

Get in touch with the friendly Xerox Engineer, I think I remember this error code being the Cyan print head is not performing as it should. A bad batch of Cyan was allowed onto the market a lot time back and the plumbing and print heads became bunged up, due to crystallisation within the hot wax. Hope you have a service contract! Good Luck.

Not too sure what you mean about a yellow patch error. Does this 'Yellow patch" have a splurge effect or is it more regular? The only thing I can suggest is try several purges of the head. The other possibility is, some torn media stuck deep inside the print unit further investigation would be necessary. Good Luck.