Xerox Office Equipment & Supplies - Page 9 - Recent Questions, Troubleshooting & Support

xerox fiery x12 command workstation downloads

i can get the software for the fiery. Where are you? The only solution is a reload. If you dont soft boot down the software will crash.
Let me know

Have you checked the paper trays are filled and ready? Also unplug for a couple of min's and see if that clears the memory as it may be trying to forfill a print request the never compleated.... Had this happen a few times....

Hope this helps.....

xerox.com look for dc 3535 in support and drivers and the new command workstation is in there

In tray one there is a hidden compartment take a flat blade screwdriver to the cover as you are looking directly down at the top of the front of the drawer you should be able to open the top of the compartment. In there is what is called the birtcertificate for the machine and the original NVM settings are in there.

You need to Log an visit

your color laser printer pink vertical line appear on the roller and film drum,
1) you need check the pink drum surface, it got damage if you find there is a different color vertival line on the drum surface, so you need change the pink drum.
2) check the pink drum cleaner (call brush to return the waste toner), it can not clean well sometimes, if the drum surface good.

you need to download/install new drivers - http://www.support.xerox.com/go/prodselect.asp?Xlang=en_US

Fault Code 15-362 - CAUTION: The Fuser Roll remains in a cammed-up position if power to the copier is interrupted while the copier is in use. The Fuser Roll will not be released from its position until the power is restored, the Power Switch is in the On position, and the Start button is pressed again. If the Fuser Roll remains in the cammed-up position for a prolonged period of time, copy quality defects will occur. To prevent damage to the Fuser Roll, switch the Power On as soon as possible after the power is restored, and make a copy of a document. If the machine is a DC 12LP send a print job from a workstation to prevent damage to the Fuser Roll.

at the end of setting up network settings it should ask if you want to save settings, click yes then its enabled. i have never had a fiery that doesnt hold its settings so its probably something you arent pressing.
there is an issue with one of the mac OS's that it just doesnt like the old fiery rips and you will never be able to print, but i'm not that clued up on the mac side and cant remember, sorry.
from your add printer section it should automatically see the x12 and give you the options of a hold,print and direct queue. I f you havent got a pc then the only queues that is useful to you is direct. Print holds the job on the hard drive and will eventually fill the server

that could be your fuser/youll maybe have to reset an nwm

Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

master password id Fiery.1 case sensitive

SMASH IT WITH A HAMMER NOWWWWWWWWWW

Hi there

10-342 Fuser Web Cartridge needs changing (this code should reset automatically when a new Web Cartridge is installed).

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Manually

Enter UI Diagnostic(hold 0-zero for 6 seconds and press Start button, find Diagnostic) in dC355 Hard Disk Diag Program and make a diagnostics of HDD. Refer to Initialize Hard Disk procedure in UI diagnostic <!-- from fixya rte -->

Pl give the solution of N9 code in Xerox 5020Dn m/c.We have reset the NVM

The easiest way to solve this is to use XP. Xerox did not release drivers for this machine for Vista or Windows 7.

You will need to go back to using XP

That is normally caused by firmware corruption. You can go to Xerox.com, click on support and drivers, then in the search box enter pe120, then go to drivers and downloads and download the newest machine firmware . There are directions on how to install the firmware , make sure you follow them step by step. It's pretty easy and should resolve your problem.