Xact Communication Answered Questions & Fixed Issues

To Mrs Sue Groom,
You probably need to register the handsets to the base.This is the user manual for the BT Studio 1500
http://www.shop.bt.com/content/uni2/documentation/43py/023626.pdf

I have several 'ghettoblasters' that fit this unit if interested --- Frank

More than likely, it is the antenna. Sad to say, but the Sirius antennas go bad very easily. Make sure there is no undue pressure on the antenna wire itself, as that can aide to premature failure. Bad antennas are the number one reason for the unit to read 'antenna not detected.' I have seen plenty of the antennas go bad and they were not misused one bit. If you contact Sirius, they're usually pretty good at understanding the misfortune of losing your paid service. Sometimes they'll ship you out a new antenna.

see if this corrects the problem. . .press and hold menu/voice mail button to enter the menu. . .press the zero/oper button to go to the message waiting programming option. . then press the edit/flash button to reset tne Message Waiting Indicator. . "DEL" will begin flashing..press the redial/save/ pause button to delete this indicator.. . a long beep will sound to confirm a reset/removal of notification..press menu button to exit. Theo

go to getxact.com and manual for the xg2201 will work for the xg2206. . .Theo

the manual for xact xg2201 cordless manual works for the xg2206 also. . .and I found this manual today at getxact.com. Theo

I just bought the phone a couple of hours ago and i can't see any manuals in the box. I can't find one on the internet either.
PLS give a manual use for
Xact xg2400Thank you

this company sucks I call it and it just has automated features and hangs up where is the real customer service...

I have the same problem.

Sounds like a defective battery or low battery.
1. Have you replaced the battery?
2. Have you changed the channel?
3. Have you dropped it?
Answer these few questions and we'll see if we can figure it out.
Let me know.

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

I solved this problem with a RESET of the handset. Instructions from the Philips website: Please perform a reset of your device. You will not loose your recorded data (phonebook and personal settings are being kept). 1. Unplug the mains of the base station. 2. Remove one of the batteries of each handset. 3. Put the batteries back in and re-plug the mains of the base station.

Hello, I had the same problem with my xact xtr1 and I was advised by xact that they have no repair process in works and most likely wont. They did say let it run for 10 minutes and once you have a menu switch to factory defaults which proves to be a worthless fix. I would have to pay $39.95 for a new radio...horrible customer service. The bright side is that Sirius will not charge me the $75.00 transfer fee as a good faith gesture. I have decided to switch to another radio and leave the Xact brand out of the equation, if there is no upgrade or modification to the existing equipment why set yourself up for a future failure.

TRUN ON SIRIUS RADIO IN MY HOUSE .COM

I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

You would first have to open up the unit and look carefully and see what is maybe broken or out of place. Look for loose connections. Check damaged parts.

i would say you have bad luck with boomboxes try getting an mp3 player. j/k

I have the same problem, when I contact Xact (through e-mail) they said that the unit would have to be replaced. They didn't say that THEY would replace it, but said it had to be replaced.

Hi, it might be that the battery is low. Try charging it full. The owners manual would give you an idea how long the initial charge should be. Hope this works for you. Regards.

When misplaced in the charger the xg2200 beeps, are you sure the phone is placed correctly? please let me know. Good Luck