Xact Communication Recent Questions, Troubleshooting Help & Support

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Hi there i am trying to fix my phone too. To delete the message via the handset use the tick button to select your menu choice and the volume up and down to scroll through the messages. Listen to messages and delete them all using the x secrecy button. Hope this helps.

Xact... | Answered on Mar 28, 2011

First make sure it is charged then press and hold the power swich for about 2~3 seconds do not let go right away as the first of power up will put you in the time set /program mode.

Xact... | Answered on Feb 27, 2011

You will need to run a wake up charge into the battery. The best way to do this is with a 6v lantern battery with 2 wire leads just put + to + and - to - by tickling the contact plates on the battery (do not hold the wires on for more than 3~5 seconds. two times should do the trick ,then put the battery back in and right back on the xact charger plug and it should start to accept the charge.I just did 4 of them that were out of use for 5 years and all came right back to life.

Xact... | Answered on Feb 27, 2011

this no. is belong to idea gujrat region.

Xact... | Answered on Apr 23, 2010

BatteryDepot.com has them for $16.95:


You might be able to find them at a lower price if you Google.

Bill B

Xact... | Answered on Feb 28, 2010

It appears to be a common flaw with this model.

"all of a sudden the thing starts intermittently rebooting itself. Then it stopped receiving any audio, even though the display indicated that it was tuned in." -dissatisfied custom complaint.

Hopefully you will be able to return the device, although I have seen online a lot of people not getting theirs from the manufacturer. It appears to be a total loss and I am sorry to inform you of this information.

I wish it was as simple as a dead battery, have you checked? Please let me know if there is anything else I could help you with, or have any other questions I could try to help you. If you enjoyed my reply please don't hesitate to rate it with the "blue thumbs" (granted the news is upsetting).

Xact... | Answered on Jan 06, 2010

its the antenna problem.either the antenna itself is faulty.but if you have got the antenna checked and its proper then its problem with the connection of antenna.the place where antenna connects is got shorted or the antenna is not got conneted there properly.but if the antenna is old replace the antenna and check out.
Sirius Radio boasts no commercial interruptions with its satellite radio subscription; but, from time to time there are interruptions in the signal. The good news is that problems are usually easy to solve. Most of the time, the solution is as simple as proper placement of the antenna or properly docking the Sirius Radio.
    Signal Obstruction While Driving
  1. When the "Acquiring Signal" message is displayed on your radio while driving, this means there's outside interference. This will usually be remedied as soon as you move through whatever source that is obstructing your signal, such as tunnels or overhanging trees. If this is a frequent problem, ensure that your antenna is mounted somewhere high on your vehicle like your roof.
    1. Signal Obstruction in Your Home
    2. If you are having difficulty with your home receiver acquiring a signal, ensure that the antenna is mounted correctly. If you are using a Sirius indoor/outdoor **** shell antenna, try moving it to a window ledge or an open spot for clearer reception. If you are using an outdoor antenna, make sure it is mounted high on the roof where it is free from obstructions. A high, clear point is always the best placement for an antenna for optimal results.
      1. Antenna Not Detected
      2. If your display is telling you that your antenna is not connected, first make sure that the radio is locked into its dock completely. Once the radio is in its proper position, it should connect to the antenna and work properly. If it doesn't, take a look at the antenna wire itself to make sure it's connected to the receiver or docking station if you are listening at home. If it's still not working, check the wire and make sure that it is not damaged. If it has been damaged, replace the wire.
      3. This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

Xact... | Answered on Nov 20, 2009

You can go to most watch/jewelry repair shops for a battery change. Make sure that if the watch is water resistant that you take it to someone whop can pressure test it to insure it is sealed up to manufacturer specifications. Im sure you should have no trouble finding someone locally.

Xact... | Answered on Sep 27, 2009

you will need new rechargeable batteries

Xact... | Answered on Jul 23, 2009

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