Williams-Sonoma Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

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Nespresso u, all the lights are flashing and the pod doesn't release automatically.

The machine has started the "decalcification" process.When the three lights are flashing just press the three buttons at the same time (with three fingers) and relase when you hear a beep. After that your all good.This happens when you press the three buttons at the same time when cleaning for example.Hope it helps!
6/21/2019 11:33:18 PM • Williams-Sonoma... • Answered on Jun 21, 2019
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Steam wont work on my coffee machine

If you've used the machine for awhile, and you have not cleaned/descaled it, it may be clogged with mineral deposits. Citric acid, a white natural mild acid is a good descaler. It comes in powder form and readily dissolves in water. You can locate citric acid on the web (ebay). White vinegar also works, about 1/2 & 1/2 with water. Run the solution through the machine to descale it. It may take a few treatments to get all the mineral deposits out. Use about 2 tbsp of baking soda in water afterwards to neutralize the acid.Hope this Helps!!
5/13/2014 12:27:22 PM • Williams-Sonoma... • Answered on May 13, 2014
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Schaerer SCP is not rinsing correctly

Check the Operating Temperature: Ensure that the machine has reached the correct operating temperature. If it hasn't, the indicator light will be on. Wait until the machine is fully heated before proceeding. Check for Ongoing Programs: If a rinse or cleaning program is currently in progress, the cleaning button may be flashing. Wait for any ongoing programs to complete before trying to brew coffee. Inspect the Brewing Unit: Make sure the brewing unit is properly seated and not obstructed. The brew group should be in the correct position. If the brew group overflows, it could be due to a blockage or misalignment. Remove the brew group, clean it thoroughly, and reinsert it properly. Inspect the Coffee Spout and Drainage Area: Check the coffee spout for any clogs or blockages. Clean it if necessary. Examine the drainage area at the bottom of the machine. If water is running away onto the floor, there may be a leak. Inspect the drip tray and other components for leaks or damage. Refer to the Operating Manual: Consult the operating instructions manual for your Schaerer Coffee Club machine. If the above do not resolve your issues, you may have to contact Schaerer Services.
4/20/2024 9:02:57 PM • Coffee Makers &... • Answered 2 days ago
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Dolce Gusto Coffee Machine. The cold water is working, but nothing coming out of the hot side. No sound, no water, but the cold works fine.

They make a thousand models. It sounds like the heating element has failed. Generic help and videos in the link but these machines need dealer service at regular intervals depending on the complexity of the particular model. https://www.google.com/search?q=Dolce+Gusto+coffee+Machine+no+hot+water ..
4/17/2024 5:11:02 PM • Coffee Makers &... • Answered on Apr 17, 2024
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Question about the De Longhi Magnifica coffee machine.

These machines need dealer servicing every 6 to 12 months. They don't tell you that when you buy them. There are some ideas here https://www.google.com/search?q=De+Longhi+Magnifica+warning+triangle ..
4/16/2024 2:41:15 AM • Coffee Makers &... • Answered on Apr 16, 2024
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SCHAERER VERISMO 701 AMBIANTE 15 ESPRESSO MACHINE. We have to reset the Verismo 701 continuously even when we have the beans container filled up to the top.

Question edited for clarity. These machine need dealer servicing every 6 to 9 months depending on usage. They don't tell you this when you buy them, but I have been fighting these types of machines for the 9 years before I retired. One place had 2 machines and another has 6. Once machine did 1,200 cups a days and was serviced every month. Airport Business Class Lounges. ..
4/12/2024 5:42:30 AM • Coffee Makers &... • Answered on Apr 12, 2024
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Where can I find Cecilware 3K-GB-LD Cappuccino machine Error Codes, I'm getting ERR 1 on my machine

To find Cecilware 3K-GB-LD Cappuccino machine error codes like "ERR 1," refer to the machine's user manual or technical documentation. Alternatively, contact Cecilware customer support for assistance in diagnosing and resolving the specific error code on your machine.
4/6/2024 8:13:43 PM • Coffee Makers &... • Answered on Apr 06, 2024
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Capresso "Perk" Percolator Coffee Maker, 12 Cup. I have 2 percolator model 405.05 and the cord burned out on both i would like to replace the cords

Question edited for a lot more clarity. This is a very standard appliance plug that you can get from Walmart, Home Depot any small appliance store or even Amazon https://ecscoffee.com/products/capresso-12-cup-perculator-405-05 They look to be here https://www.google.com/search?q=percolator+model+405.05+replacement+cord ..
4/3/2024 6:29:51 PM • Coffee Makers &... • Answered on Apr 03, 2024
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