Williams-Sonoma Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support
Steam wont work on my coffee machine
If you've used the machine for awhile, and you have not cleaned/descaled it, it may be clogged with mineral deposits. Citric acid, a white natural mild acid is a good descaler. It comes in powder form and readily dissolves in water. You can locate citric acid on the web (ebay). White vinegar also works, about 1/2 & 1/2 with water. Run the solution through the machine to descale it. It may take a few treatments to get all the mineral deposits out. Use about 2 tbsp of baking soda in water afterwards to neutralize the acid.Hope this Helps!!
Schaerer SCP is not rinsing correctly
Check the Operating Temperature:
Ensure that the machine has reached the correct operating temperature. If it hasn't, the indicator light will be on. Wait until the machine is fully heated before proceeding.
Check for Ongoing Programs:
If a rinse or cleaning program is currently in progress, the cleaning button may be flashing. Wait for any ongoing programs to complete before trying to brew coffee.
Inspect the Brewing Unit:
Make sure the brewing unit is properly seated and not obstructed. The brew group should be in the correct position.
If the brew group overflows, it could be due to a blockage or misalignment. Remove the brew group, clean it thoroughly, and reinsert it properly.
Inspect the Coffee Spout and Drainage Area:
Check the coffee spout for any clogs or blockages. Clean it if necessary.
Examine the drainage area at the bottom of the machine. If water is running away onto the floor, there may be a leak. Inspect the drip tray and other components for leaks or damage.
Refer to the Operating Manual:
Consult the operating instructions manual for your Schaerer Coffee Club machine. If the above do not resolve your issues, you may have to contact Schaerer Services.
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