Western Digital Computers & Internet - Popular Questions, Answers, Tips & Manuals

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How to get a WD Elements Drive recognized by Windows 10

Problem: WD Elements drive inaccessible when plugged into USB 3.0 Port on Windows 10 computer Symptoms: Drive appears and vanished repeatedly, blinking Drive light, error message of "invalid directory", files inaccessible Solution: Go to Control Panel. Click Change Power Plans. Go to USB settings. Click the plus sign. Beside USB selective suspend setting, click the plus sign. Change the "on battery: and the "plugged in" to disabled. Click apply. Click OK. The drive should appear as per normal and files be accessible. Note: The WD Elements drive WAS already accessible to a Toshiba laptop running Windows 7. It failed to be recognized by Windows 10. This solution has been tested upon an Aesus and an HP under Windows 10 Home and Pro.
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USB WD 120gb external Hard Drive the My Computer Icon is missing

The "my computer" icon has nothing to do with the WDD hard drive. You do not say what the "other detail" is. Google on how to perform a System File Check and run that . If it repairs the system files then good, if not then run a chkdsk /R". That should resolve all issues. If you have further problems then tell us what operating system you are using and try and be more specific in what the problem/s are.
2/27/2018 9:42:03 AM • Western Digital... • 2,040 views • 0 helpful votes
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I have a SAMSUNG G2

https://www.easeus.com has recovery programs. First off, I assume that you have a USB Hard drive that use between computers. One big mistake people make when moving a USB device from the computer is they fail to use the EJECT method. For example, when you go to File Explorer and select a drive from the "This PC" whereby all attached devices are listed and you are able to make a section from the icons showing on the screen. Assume you bring up a USB Drive, use the drive for some reason, and then when finished, you simply PULL the USB drive out by hand. NO! Use the eject format to disconnect the USB drive so you do not create STATIC Charge. Down at the lower right side of the computer screen is a ^. Hit that and Icons come up. An Icon that looks like a USB device (may be upper left) is the safety removal tool. The hard disc you have may have been statically charged and thus the FORMAT may have been damaged. Without a format, the drive is not capable of being read. Repair programs have the ability to read sectors and lift data that was lost to a Format problem.
2/11/2018 6:27:03 PM • Western Digital... • 980 views • 0 helpful votes
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Western Digital External hard drive not appearing

1st dismantle the hdd and change sata to usb adapter. Get cheap on ebay. Certainly, most wd makes hdd motherboard with usb straight away, but still worth to try. BUT, before all check if your pc usb is working, check with mouse or smth. If so, then try change cable. After cable try dismantle that hdd and change mentioned adapter. If none of these work, you then have a lesson, never western digital, seagate only1
2/18/2018 6:21:02 PM • Western Digital... • 437 views • 0 helpful votes
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I have a Western Digital

AS long as the computer device drivers are up to data, the USB port should be operational and communicate with your external drive. If the external drive is connected to a USB port and you are certain the external drive is running (listen for the whirring sounds) and still no communication; the hard drive may have lost the formatting feature. Switch USB ports around and see if any signal reaches the File Explorer in Windows.
2/17/2018 6:30:02 AM • Western Digital... • 393 views • 0 helpful votes
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I ;have formatted the WD external drive and

You should not even try to install an operating system on an external drive. Windows looks at the "C" drive and installs programs to "C" drive. You are trying to put it on the "G" drive. You will have too many problems and wish you never had tried. Buy a larger main drive and partition it with two equal partitions. Then "Dual Boot". You will find how to do this on the internet. Just Google "Dual Booting".
3/6/2018 5:03:03 AM • Western Digital... • 189 views • 0 helpful votes
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My wd 5000bev external hard

It sounds as if the files system has become corrupt after the break in connection. You can only now connect the drive to a system running Linux or use a bootable Linux disk in your pc and see if it can recognise your 5000bev. If you can see your data the copy it to another good drive. You should now be able to use it.
1/29/2018 7:21:02 AM • Western Digital... • 464 views • 0 helpful votes
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My wd2500 is no longer recognized by my xp pro notebook.

I assume you did reboot your computer and plugged the external HDD to other USB port but still has this issue. I can only suggest to recover your external HDD to different computer dont rush it, sometimes it takes time to load.
1/4/2018 10:45:02 AM • Western Digital... • 864 views • 0 helpful votes
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Problem with Western Digital My Book World Edition WDH1NC10000 - NAS server Hard Drive

hi i would try using hirens boot cd...
1/24/2018 3:06:03 PM • Western Digital... • 425 views • 0 helpful votes
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My passport 5oo Gig freezes my computer

Yes there is. Please note that removing the drive from your external will likely void any warranty you may have with the manufacturer. If ok with that, remove the drive from the enclosure very carefully. Then connect the internal drive directly to a SATA connector, do not use USB and see if able to access drive. If so, backup data right away. If this model is only USB connector, or if still not accessible when connected to SATA, then you will need a reputable data recovery service provider.
2/15/2018 12:42:02 PM • Western Digital... • 208 views • 0 helpful votes
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I have a WD ext.

If these clicking sounds weren't there before, it probably means the drive failed (it's common when hard disk fails to have a clicking noise). There's hardly anything you can do, altough i would first test with another power supply and another usb cable if avaiable. In the case you really need the files in it, you'll have to find a data recovery company to send your drive (hard disk are delicate and require special conditions and tools to repair).
12/19/2017 10:42:03 AM • Western Digital... • 1,053 views • 0 helpful votes
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The drive is not showing on computer

The clicking noise indicates that your hard drive has failed, it won't get noticed on your computer any more.
1/22/2018 1:06:03 PM • Western Digital... • 307 views • 0 helpful votes
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My external hard drive icon does not appear on my

Try the drive on a windows machine and a Linux machine. It depends on the drive has been formatted. If ex fat or fat then it should be read on a mac ok. If NTFS or Fat 32 then a windows machine should see it.
12/30/2017 7:57:02 PM • Western Digital... • 519 views • 0 helpful votes
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Hi, My 1T WD Drive will not show my files.

Maybe your files are'hidden' ??! Enable to view hidden files by:
  1. Right-click the "Start" button, then select "Control Panel".
  2. Go to "Appearance and Personalization", then select "File Explorer Options".
  3. Click the "View" tab.
  4. Scroll down a bit and change the "Hidden files and folders" setting to "Show hidden files, folders, and drives".
2/2/2018 4:12:03 PM • Western Digital... • 163 views • 0 helpful votes
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Watch movies and music off Wd harddrive conencted to PS3

If you want to hook up any kind of external HDD or flash drive via USB to your PS3, it needs to be formatted in FAT32.
9/29/2017 1:21:03 AM • Western Digital... • 5,479 views • 0 helpful votes
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In hurry, I unplugged my WD Passport

Plug in the drive and, on the status bar next to the data and time there will be an USB icon Click on "Safety remove hardware and eject media". Once its says its safe to remove media, unplug the hardware and plug it in again after a few minutes and it should start working again. If it still does not work you need to delete your USB driver from system setting and reinstall the driver.
2/11/2018 11:18:03 PM • Western Digital... • 118 views • 0 helpful votes
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My wd 1000 gb external

you might need to create folders eg folder name a_to_f_files and copy the files the start their names from a to f and do the same for g to l with a folder named G_to_L There is a limit on the number of files you can have in the root directory in Windows so by creating a folder you split it up and windows sees less files in one folder or in the root directory
1/8/2018 10:24:03 PM • Western Digital... • 286 views • 0 helpful votes
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WD model 3200C037 crashed during file transfer.

You lost the Operating System on that drive. You still can get data back if the drive is used as a Second Drive in the system or an AUX Drive in a secondary device. http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=26364&CatId=136 Example.
2/15/2018 8:45:03 PM • Western Digital... • 102 views • 0 helpful votes
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WD my passport 1 tb making a clicking sound when I

Unfortunately it sounds like your hard drive has failed. If the data is extremely important and you have plenty of spare cash there are data recovery companies out there that may be able to help but as far as I can tell these are seriously expensive.
10/9/2017 7:48:03 AM • Western Digital... • 3,720 views • 0 helpful votes
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My book disk eject error using Mac

You may need a new Hard Drive. It sounds as if you have the old Mac. Mini. If so? look on line for Mac Mini 4,1 "Core 2 Duo" 2.4 (Mid-2010) you can find good deals on one, that would cost as much to repair your unit. eBay is one place to look
12/3/2017 1:48:04 PM • Western Digital... • 763 views • 0 helpful votes
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